Administrative Assistant Service Representative

RICHARD OPPONG-BAAH KOFI

PERSONAL INFORMATION

Phone: 026*******, 055******* P O Box KIA 16270,

E-mail ; ****************@*****.*** Accra- Airport.

EDUCATIONAL BACKGROUND

September 2013 –August 2016 MSC.MANAGEMENT INFO.SYSTEMS

Ghana Technology University College -Accra //

Coventry University College, United Kingdom (UK)

October 2002- September 2005 TEXTILE SCIENCE/FASHION DESIGN

ACCRA TECHNICAL UNIVERSITY

HND Fashion. & Textile Science-Accra

January 1997- August 1999 ACCRA ACADEMY

SNR. Secondary School Certificate Examination

(Visual Arts)-Accra

WORK EXPERIENCE

21st May, 2017 to 23RD December, 2020 FACILITY MANAGER

XODUS COMMUNICATIONS LIMITED

Duties and Responsibilities

Prepare Documents to put out tenders for Contracts, Proposals and Sponsorship

Calculate and Compare costs for required goods and services to achieve maximum value for money

Event Planning management Skills

Project management Skills

IT skills

Organise Manufacturing Awards, Exhibitions and other Ceremonies

Marketing Skills

8th January 2010 -10st April, 2013

TELLER / CUSTOMER SERVICE REPRESENTATIVE -contract

UNIBANK GHANA LTD NOW CBG

Operations-Accra

Duties and Responsibilities

Process cedi/ Foreign cash deposits and withdrawal transactions

Process all Globus transactions relating to teller operations

Delight customers through excellent customer service

Balance daily if systems is ok by 5;00 pm and ensure vault is locked by 6;00pm

Ensure vault is balanced and excel reports are prepared

Ensure that all policies, guidelines and procedures related to teller operations are complied

Prepare daily and monthly reconciliation to accounts to the operation Department

Back-up for any Teller

To undertake any other duties that may be assigned by the Branch manager and /or the CSM

7th February.2009 -9th November. 2009 DIRECT SALES OFFICER-contract

UNIBANK GHANA LTD NOW CBG

Operations-Accra

Duties and Responsibilities

Opening of customer Accounts

KYC Compliance

Meeting and exceed targets

Vintage member and certified

Prepare daily and monthly reports on accounts opened to the sales Department

Tele-sales

8th January.2008 -10th August. 2008 PERSONAL SOLUTION CONSULTANT-

Contract

STANBIC BANK GHANA LTD

Operations-Accra

Duties and Responsibilities

Opening of customer Accounts

KYC Compliance

Meeting and exceed targets

Help potential customers to register their businesses (SME’s)

Prepare daily and monthly reports on accounts opened to the sales Department

Tele-sales

TECHNICAL/INTERPERSONAL SKILLS AND COMPETENCIES

Systems Development / IS or IT Change management

Financial Analysis for Managers / SAP

Strategic Management / Decision Support systems

Database Systems / IS or IT Procurement

Technical support systems, customer support services

Helpdesk software trainings, Data centre management

System administrating services / Business Simulation

Project Final Students write-up Master’s Thesis

OTHER SKILLS AND COMPETENCIES

Aspire to be part of a hard working team, working towards the realization of the organization’s vision, mission, and objectives through my passion for excellence. And to use proven skills to achieve the said objectives for the organization.

REFERENCES

Mr Richard Abbey Junior

CEO Xodus Communication Limited

DAO Ave. Tantra Hill

Tel: 024*******

Email: www.richardabbeyjunior.com

Dr. Stephen Armah

Management information System Dept.

Ghana technology University College

Accra

Tel: 024*******

Email: *.*****@****.***.** *******.*****@*****.***

Mr Bernard Agyiri Sackey

(Head of Monuments Division)

Ghana Museums and Monuments

Board. Tel: 024*******

Email: *.************@*****.***

Contact this candidate