Sales Associate Retail
Resume:
Zareena Esquibel **** Torbett Way, Riverside
****4
esquibelzareena2022@gmail.c
om
EXPERIENCE
By His Grace Community Church— Barista
● recommend products based on solid understanding of individual customer needs
● created wide variety of hot and cold drinks on average shifts with consistently positive customer satisfaction scores
● monitored supply levels at counter and maintained customer areas to meet typical demands
● controlled line and crowd with quick,e cient service
● elevated customer loyalty by using strong communication abilities to resolve customer problems
● listened carefully to customers requests and created personalized,delicious beverages, which improved sales
● cleaned counters,machines,utensils, and seating areas daily Jcpenney — Retail Sales Associate
Nov/2021- Jan/2022
● checked pricing,scanned items, applied discounts and printed receipts to ring up customers
● helped customers complete purchases, locate items and join reward programs
● stocked merchandise, clearly labeling items and arranging according to size and color
● folded and arranged merchandise in attractive displays to drive sales
● used POS system to process sales,returns,online orders and gift card activations
● Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products
● volunteered for extra shifts during holidays and other busy periods to alleviate sta shortage
● trained new associates on cash register operations
● used consultative sales techniques to understand customer needs and recommend relevant products and services
● Issued receipts, and processed refunds credits or exchanges
● maintained clean sales floor and straighten and faced merchandise
SKILLS
● Accurate Money
Handling
● Product and Sales
Services
● Point of Sale
Knowledge
● Sales Goals
● Cash Handling
● Guest Services
● Store Merchandising
● Cleaning
● Cash Register
Operation
● Product Knowledge
● Organization
● Attention to detail
and Problem solving
AWARDS
Riverside County City and
State History Day Fair Winner
Riverside City Science Fair
Winner
Riverside Poly Varsity
Softball Athlete
E1 Prospects Travel Ball
Softball Athlete
● informed customers of current store promotions to encourage additional sales purchases
Macy's — Retail sales associate
Jan/2022- Jun/2022
● Balanced and organized cash register by handling cash, counting change and storing coupons
● Supported e cient and timely replenishment of sales floor merchandise
● worked closely with shift manager to solve problems and customers concerns
● organized store merchandise racks and display to promote and maintain a visually pleasing environment
● provided accurate information about promotions and customer programs, helping drive high customer retention
● opens and closed store independently and prepared nightly bank drop for manager
● answered questions about store policies and customer concerns EDUCATION
Riverside Poly High School— Diploma
Aug/2018- May/2022
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