PROFESSIONAL EXPERIENCE
Kimberly-Clark, Maumelle, AR
The company manufactures sanitary paper products and surgical & medical instruments.
Sr. QA Manager
Quality and product safety leader
Negotiate contracts of equipment and material not sources via national contracts
Guide team to successful completion and implementation of Project management that includes equipment and process validation, Management of Change with equipment and processes, and new equipment installation
Create and manage departmental budget
Support management of regulatory inspection activities that include management of inspection readiness
Oversee sanitary process and housekeeping of assigned distribution center.
Lead changes and modifications of the quality management system (QMS).
Lead quality commitment and culture of quality initiatives
Guide team with supplier quality initiatives such as audits, supplier corrective action reports (SCAR), QMS implementation and rollout.
Guide team in micro testing of finished goods
04/2020-05/2022
McCormick and Company South Bend, IN
McCormick & Company, Inc. is a global leader in flavor, seasonings, and spices. The company manufactures, markets, and distributes flavoring products and condiments
Quality Assurance Manager II 04/2020-05/2022
Develop, implement, and administer the Quality function to ensure product quality and safety, integrity, and conformance with respect to customer, corporate, and regulatory requirements.
Collaborated with regulatory affairs partners for product filings and certifications
Managed the coordination of product traces and mock recalls
Conducted performance evaluations, coached and mentored quality and site team members.
Ensure compliance to Health Canada regulations.
Managed department budget
Lead the compliance initiatives of the Identity Preserve Program
Support management of regulatory inspection activities that include management of inspection readiness
Lead quality commitment and culture of quality initiatives
Supported the leadership of the site change management program
Project management of supplier quality and internal process improvements
Manage virtual supplier vetting process in response to COVID 03/2015-04/2020
Unilever, Jonesboro, AR
Quality Systems Manager 08/2017-04/2020
Product Safety team leader
Managed internal audit program
Managed supplier quality via auditing and supplier approval process
Conducted training of regulations
Authored cGMP standards
Executed quality plan
Managed regulatory inspections and response
Authored process and cleaning validations
Conducted process and product risk assessments
Lead site change management program
Collaborated with business partners to conduct vendor audits, qualifications, and maintained scorecard.
Facility Hygienist & Micro Lab Manager 03/2015-08/2017
Monitored facility hygiene and sanitation program by collaborating with internal and external teams
Managed Pest Control program
Site Safety Behavioral Observation Program Leader
Process improvement project leader
09/2012-03/2015
Producer sauces, drinks, ready-to-eat meals, and probiotics.
Developed, implemented, and administered the Quality function to ensure product quality and safety, integrity, and conformance with respect to customer, corporate, and regulatory requirements
Collaborated with regulatory affairs partners for product filings and certifications
Conducted performance evaluations, coached and mentored quality and site team members
Managed vast customer database for lot control and traceability 01/2011 to 10/2012
NESTLE USA, Jonesboro, AR
NESTLÉ® is the world's foremost Nutrition, Health and Wellness Company. Our focus on responsible nutrition and promoting health and wellness is a core value.
QUALITY ASSURANCE SUPERVISOR
Lead Quality Assurance Team in daily processes such as HACCP compliance monitoring, internal auditing, and continuous improvement initiatives across multiple shifts.
Worked directly with USDA to ensure site compliance to directives.
Developed and managed site’s Skillsoft E-learning courses.
Conduct performance evaluations and assist with development plans.
QA department representative in daily operation’s reviews and staff meetings.
Performed process and product verifications for product release based on demand.
Managed HACCP plan reviews and verifications.
Monitored site’s Change Management process for closure and communication. 03/2005 to 01/2011
MARS PETCARE NORTH AMERICA, Columbus, OH
Mars provides pet care products, snacks & treats and complete diets for cats, dogs, caged birds, aquarium fish and horses. Our brands include NUTRO, THE GOODLIFE RECIPE, PEDIGREE, CESAR, SHEBA and WHISKAS. CANNERY QUALITY SERVICES TECHNICIAN 10/2008-01/2011
Performed line trials and testing according to business needs. This includes process management and communicating results and future direction to project team.
Monitored factory statistical process control program (SPC).
Assist cannery operations in resolving product and process failures to ensure steady supply chain.
Driver of Continuous Improvement by performing gap analysis on product and process deviations.
Coordinated mock product recalls.
Coordinated formal audits as requested by FDA and other regulating authorities.
Investigated process issues using fishbone diagram to determine root cause. EXTERNAL (Co-manufacturing) QUALITY SERVICES AUDITOR 03/2005-10/2008
Managed the quality systems at all external and affiliate Mars Petcare Supply Chain vendors throughout the North American region according to HACCP, Mars Petcare, and ISO guidelines.
Developed continuous improvement procedures and implemented cost savings initiatives at external Supply Chain vendors utilizing Lean Manufacturing, analytical and troubleshooting tools
Project Management: Qualified new co-manufacturers and warehouses to manufacture, package, and store Mars brands through quality and food safety systems development and implementation, workflow evaluation, and equipment capability validation and testing ; Initiate and manage warehouse product trace and retrievals; and audit warehouse operations on pest management, FEFO, traceability and tracking, and inbound receiving.
Validated third-party HACCP and food safety programs.
40% Travel
10/2001 to 03/2005
T. MARZETTI COMPANY, Columbus, OH
Today, as the Specialty Food Group of Lancaster Colony Corporation, Marzetti has plants across the United States that make an expanded family of quality food products. QUALITY ASSURANCE ANALYST
Conducted analytical testing on product samples using advanced technical equipment
Performed internal, routine Good Manufacturing Practices audits
Managed internal Pest Control Program of warehouse and production facilities.
Developed continuous improvement procedures to resolve repeat quality issues
Conducted investigation and follow-up on assigned product quality issues
Enforced and audited HACCP guidelines for compliance to AIB standards CAREER SUCCESSES
Identified and implemented process improvement plan which resulted in a $30,000 cost savings
Received business award for Most Improved Quality program for FY 2020.
Developed and successfully implemented warehouse quality system as part of a $200,000 cost savings
Successfully implemented site’s Non-GMO product roll-out
Designed and implemented site’s behavior based quality observation process as part of customer complaint reduction initiative