Service Worker Data Entry

Milwaukee, WI ***** 414-***-**** ************@*****.***

CATRINA KLINGBEIL

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.

PROFESSIONAL

SUMMARY

SKILLS ● Rotation Procedures

Proper Storage

Procedures

●

● Cash Register Operations

● Cooking Procedures

● Menu Memorization

● Ingredient Restocking

● Plates Presentation

● Dietary Restrictions

● Menu Item Familiarity

● Ingredient Preparation

● Quality Control

● Plating and Presentation

● Attention to Detail

● Cleaning and Sanitation

● Food Handling Standards

● Heavy Lifting Capacity

● Fast-Paced Environment

● Team Oriented

● Productivity and Efficiency

● Food Preparation

● Sweeping and Mopping

● Utensils and Equipment

● Preservation Methods

● Maintain Food Safety

● Salad Creation

● Kitchen Staff Support

Food and Beverage

Preparation

●

Salad Bar and Buffet

Maintenance

●

● Workstation Sanitation

● Guest Inquiries

● Beverage Service

● Food Tray Delivery

● Multitasking

● Program File Distribution

● Data Entry Documentation

● Document Retrieval

● Customer Service

● Typing Proficiency

● Time Management

● Business Administration

● Data Management

Customer and Client

Relations

●

● Staff Motivation

● Training and Development

● OSHA Compliance

● Staff Management

● Data Collection

● Administrative Support

● Records Preparation

● Customer Relations

● Database Organization

Employee Timesheet

Processing

●

● Self Starter

● Reading Comprehension

● Schedule Management

● Critical Thinking

● Strategic Planning

● Medical Terminology

● Microsoft Office

● Office Management

● Project Planning

● Multi-Line Phone Systems

New Business

Development

●

● Recordkeeping

● Prioritization

● Proofreading

● Documentation

● Coordination

● Negotiation

● Meeting Minutes

CATERER\KITCHEN ASISSTANT/FOOD SERVICE WORKER 10/2022 to Current Zillies Food And Hospitality, Milwaukee, WI

WORK HISTORY

● Maintained clean, trash-free workspaces to maximize productivity and safety.

● Greeted customers at counter to fulfill requests and answer questions.

● Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand HOUSE KEEPER 05/2022 to 01/2023

Quality Inn Hotel, Milwaukee, WI

CLEANING SERVICE CONTRACTOR 01/2014 to 09/2022

Personal Contract (BP Gas Stations, And Houses), Milwaukee, WI PROJECT MANAGER 01/2014 to 01/2018

L&A Drywall And Painting L.T.D., Milwaukee, WI

for expected customer loads.

Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.

●

Restocked supplies and prepared additional ingredients during downtime for expected busy periods.

●

● Worked with POS system to place orders, manage bills and handle complimentary items.

● Explained menu items and suggested appropriate options for food allergy concerns.

● Arranged linens and table settings according to seating plan and event theme.

● Provided friendly, courteous service to create memorable moments for guests.

● Maintained event cleanliness during service by promptly clearing dishes after each course.

● Washed, peeled and cut fruits and vegetables in advance to save time on food preparation.

● Disinfected and mopped bathrooms to keep facilities sanitary and clean.

● Disposed of trash and recyclables each day to avoid waste buildup. Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.

●

● Vacuumed rugs and carpeted areas in offices, lobbies and corridors.

● Used chemicals by following safety protocols and procedures to avoid burns and injuries. Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.

●

Operated and maintained large carpet shampoo machines, industrial washing machines and dishwashers.

●

● Used time management and efficient cleaning methods to meet deadlines.

● Handled equipment, chemicals and materials properly and with caution.

● Emptied trashcans and transported waste to collection areas.

● Organized and used industrial cleaning products following strict safety procedures.

● Delivered quality customer service to address urgent needs and cleaning requests. Implemented changes requested by designers, owners or inspectors to conform to specifications or updated demands.

●

● Hired and oversaw subcontractors to meet project needs. Prepared estimates used by management for purposes such as planning, organizing and scheduling work.

●

● Provided accurate estimates by defining scope, timelines, potential setbacks and limitations.

● Identified plans and resources required to meet project goals and objectives.

● Managed projects from procurement to commission.

● Developed and initiated projects, managed costs, and monitored performance.

● Achieved project deadlines by coordinating with contractors to manage performance. Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders.

●

● Completed clerical tasks such as filing, copying and distributing mail.

● Interacted with customers by phone, email or in-person to provide information.

● Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

● Executed record filing system to improve document organization and management. Kaplan University, Milwaukee, WI

Psychology Human Behavior Analysis

Psychology one, billing and coding 1&2, medical office procedures,Human anatomy and physiology,medical office,medical terminology, human behavior,power point,office and more. EDUCATION

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