JANICE TENNILLE WALKER

**** ******** ***** 901-***-****

Memphis, TN 38125 aduygx@r.postjobfree.com

QUALIFICATIONS

Successful resolution of employee relations issues within 72 hours of complaint

Created new hire orientation and employee recognition programs

The ability to identify challenges and proactively work to find solutions

Successfully maintained staff in a high turnover environment through training and development

Improved hiring efforts by successful applicant screening and job specific interview questions

Good relationship with labor unions

EDUCATION

Masters of Arts Human Resource Management, Webster University, Memphis, TN

Bachelor of Arts Mass Communications, Rust College, Holly Springs, MS –Magna Cum Laude

EXPERIENCE

Vanguard Soap HR Generalist 2/2022- Present Memphis, TN

oRegulate FMLA, STD and LOA applications

oConduct investigations and make recommendations

oFacilitate new hire orientation

oProgressive onboarding

oActively engage the employees with activities

oAudit HRIS system

oAssisted in strategy with workforce reduction plan

oReview Corrective Action Notices and Termination Personnel Action Forms for accuracy and facts, sign

oAdvise employees on policy & procedure and ensure compliance

oTraining and development with line level supervisors

oCreated succession planning module

DMC Power Contract HR 10/2021- 1/2022 Olive Branch, MS

oHire and facilitate new hire orientation

oOrganize I9 and H1B Visa statuses

oCreate HR structure

First Choice Sales and Marketing

Set up HR system

Organize files

Update I9

Set up benefit analysis

Payroll

Human Resources Generalist 7/2018- 08/2021 Riviana Foods Memphis, TN

Conduct investigations regarding sexual harassment, discrimination and make appropriate recommendation(s)

Provide documentation for unemployment compensation claims, participate in hearings as needed

ACA compliance

Process FMLA, STD and LOA applications

Review Corrective Action Notices and Termination Personnel Action Forms for accuracy and facts, sign

Advise employees on policy & procedure and ensure compliance

Submit payroll and attendance reports

Facilitate new hire orientation and policy and procedure training classes

Interview, hire and process perspective employees

Create and Review job descriptions for updates and accuracy

Human Resource Director 1/2011- June 2018 Case Management Inc. Memphis, TN

Conduct investigations regarding sexual harassment, discrimination and make appropriate recommendation(s)

Provide documentation for unemployment compensation claims, participate in hearings as needed

Facilitate open enrollment and the benefits process

ACA compliance

Process FMLA applications

Provide monthly reports for retention/turnover and employee injuries

Review Corrective Action Notices and Termination Personnel Action Forms for accuracy and facts, sign

Advise employees on policy & procedure and ensure compliance

Develop employee handbook

Facilitate new hire orientation and policy and procedure training classes

Interview, hire and process perspective employees

Credentialing physicians and licensed staff

Submit 5500 for 401K and ACA

Create and Review job descriptions for updates and accuracy

Assist with grant writing for additional funding

Educational Recruiter 04/2010- 12/2010 ITT Technical Institute Memphis, TN

oAssist students focus on an area of concentration towards the pursuit of a degree

oOrganize and review resumes

oMotivate student for growth and development

Substitute Teacher 8/2009-04/2010 Memphis tn Academy of Health Sciences

oFacilitate instruction in the absence of the permanent teacher or administrative staff.

oAny and all other duties as assigned.

Human Resource Director 2007- 08/2009 Community Behavioral Health Memphis, TN

Conduct investigations regarding sexual harassment, discrimination and make appropriate recommendation(s)

Provide documentation for unemployment compensation claims, participate in hearings as needed

Process FMLA applications

Provide quarterly reports for retention/turnover and employee injuries

Plan and implement employee events

Review Corrective Action Notices and Termination Personnel Action Forms for accuracy and facts, sign

Advise employees on policy & procedure and ensure compliance

Develop employee handbook

Facilitate new hire orientation and policy and procedure training classes

Interview, hire and process perspective employees

Update Credentialing files for physicians

Employee Relations Specialist 2004- 2007 iHarrah’s Entertainment Robinsonville, MS

oConduct investigations regarding sexual harassment, discrimination and make appropriate recommendation(s)

Provide documentation for claims of unemployment compensation

Facilitate and process FMLA applications

Assist Labor Relations Manager with grievance hearings for employees covered under the Collective bargaining Agreement

Assists legal department with responses to charges, participate in hearings as needed

Plan and implement employee events

Review Corrective Action Notices for accuracy and facts, sign

Review Termination Personnel Action Forms for accuracy and facts, sign

Advise employees on policy & procedure and ensure compliance

Coordinate and facilitate the Board of Review and HEART Fund committees

Facilitate policy and procedure training for employees

Media Production Technician 2000- 2004 St. Jude Children’s Research Hospital Memphis, TN.

Multimedia services coordinator for special events

Video-teleconference coordinator for medical and executive staff

Supervisor 1997- 2000 – Youth Villages. Memphis, TN

Managed six employees directly and rotation campus supervisor of 20-30 employees)

Facilitator and trainer of new employee in-services

Conducted monthly campus professional development training for faculty and staff

Designed and implemented behavior modification tools; evaluated and monitored progress of staff

Generated weekly and monthly statistical progress reports

Created and implemented progressive disciplinary procedures

Technical Engineer 1996- 1997 - Clear Channel Television. Memphis, TN

9pm Newscast Assistant Story Writer

Live Anchor studio technical engineer for Clear Channel TV.

AWARDS & AFFILIATIONS

SHRM member

ITT-Tech Advisory Board Member

Alpha Kappa Mu National Honor Society

Alpha Kappa Alpha Sorority, Inc.

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