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Communication Technician Customer Service

Location:
Riverside, CA
Posted:
January 26, 2023

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Resume:

Keith Daniels

P.O. Box ****** San Diego, CA ***37 619-***-**** aduygj@r.postjobfree.com

Skills Summary

Project Management Fiber Optics Equipment Maintenance

Field Supervision Telecommunications Customer Service

Iron Working HVAC Training

Cabling High Voltage Trouble shooting

Professional Experience

•Over 15 years of COE power, iron working and cabling, from 750 cables to 12-gauge cable

•Installed and supervised the installation of various types of optical equipment, from OC3 to OC192, by companies such as Nortel and Wave Star.

•Highly skilled in Telecommunications equipment installation and management, with experience in equipment maintenance, testing and monitoring.

•Microwave Disc installation; -130v Plant, -48v Plant installation; Ringing Generator installation

•CO/DC power engineering and transmission installation, site survey for switch and transmission installation, network surveillance and testing for collocation’s customers, project management for fiber optics, and installed power and rectifier battery shelves

•Assessing and reporting safety hazards associated with maintenance of equipment

Employment History

Paragon Engineering Services 2011–Present

2nd In-charge of 20 story downtown high-rise with responsibility of all aspect of building

maintenance, AC, electrical plumbing.

SDGE 2010–2011

Building Maintenance School

ACAL Engineering –San Diego, CA 2009 to 2010

Building Engineer

Performing general electrical and mechanical repairs with all aspects of building maintenance.

Kaiser Permanente Medical Center– San Diego, CA 2002 to 2009

Maintenance Assistant

Worked directly with the Building Engineer in performing electrical and mechanical repair

tasks throughout the hospital

ICG Communications –San Diego, CA 1996 to 2002

Senior Installation Technician

Installation of optical and power equipment. Simultaneously managed 16 technicians on various projects. Responsible for man-hours, project completion and deadlines. Trained personnel in installation of OC3 to OC192. Taught trouble shooting techniques for power equipment. Participated in hands-on equipment repair, maintenance and customer service.

Keith Daniels

William Tel Communications– San Diego, CA 1994 to 1996

Lead Installation Engineer

Installation of telecommunication switches.

A.G. Communication Systems–Phoenix, AZ 1981 to 1994

Field Engineer

Supervised crews of 3 to 16 people in the installation and maintenance of the G.T.D. –5

Telephone Communication Switch. Responsible for timelines, man-hours, deadlines,

formatting electronic blue prints, and reading.

United States Navy–San Diego, CA

Second Class (E-5)

Interior Communication Technician. Electrical Central Supervisor: Stationed all watch personnel and instructed the workforce in their duties and casualty control procedures. Training in the field of blue print reading, maintenance control, operation and installation of all interior communication equipment consisting of the public address system, announcing equipment as well as the GYRO Compass and associated equipment. Four years of active service with completion of college and 18 years of reserve service. Completed 22 years of military service as a Navy Physical Fitness Program Director.

Education

SAN DIEGO CITY COLLEGE–SAN DIEGO, CA

• Associates Degree of Applied Science in Electrical Studies, 2009

• Associates Degree of Operation and Maintenance Engineering Studies, 2009

Certifications

TELECOMMUNICATIONS

• Lucent. OC3, OC12, OC48, OC192 Course Training

• A.G. Communication Installation School

• Omni SI Installation and Maintenance

• Cleveland Institute of Electronics (CIE) Electronics Technology Course

ELECTRICAL

• Certificate of Achievement in Electricity

HVAC

• Certificate of Achievement in Operating and Maintenance Engineering

P.O. Box 371604 San Diego, CA 92137 619-***-**** aduygj@r.postjobfree.com

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P.O. Box 371604 San Diego, CA 92137 619-***-**** aduygj@r.postjobfree.com

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