Service Representative Part Time
Resume:
LAURA
QUINTANA
********@*****.***
El Paso, TX 79930
CONTACT
My name is Laura Quintana, maiden
name Rodriguez. As soon as I
graduated high school I started
working as a secretary answering
telephone calls was my main job at
that office. Than at one point in 1992
, I had 3 jobs, El Paso Times early in
the morning, Anchondo Realty from
9am, my boss was very nice to
allow me to leave at 04:45pm to get
to AT&T on time to work part time .
I am a hard working woman willing
to learn and follow procedures.
Have a professional work ethic. I
stopped working to take care of my
3 children. My oldest is an excellent
NICU nurse at the children's
hospital. my middle daughter works
as a customer service representative
and has her business aside. My
youngest will start college this
coming fall. My feel I can still work
and be productive now that I don't
have to drive anyone to and from
CAREER OBJECTIVE
Account Representative
AT&T, El Paso, TX
Account Representative
AT&T, El Paso, TX
When I started AT&T in 1992 it was an outbound part time job from 5pm to 9pm
Telemarketers . I was full time as a secretary at a real estate company from 9am to 4:45pm
I was responsible to call customers and ask if they wanted AT&T as their long distance company. Than while being there we transitioned to full time employees for AT&T
Secretary Specialist
Anchondo Realty, El Paso, TX
Answer telephone calls, collected rents, worked accounting books. Made bank deposits.
Assistan Manager In Circulation Department
El Pado Times, El Paso, TX
Made sure newspapers were deliver at carriers stations by 02:30am every morning . Delivered newspapers of routes without carriers, train new carriers. I also collected monthly news paper subscriptions money from carriers. And took newspapers carriers door by door to obtain newspapers subscribers.
EXPERIENCE
May 1997 - March 2005
Provided product information to customers and aligned products with customer needs to boost satisfaction.
•
Highlighted new products and company promotions during sales pitches.
•
September 1992 - October 1994
August 1991 - September 1994
July 1990 - October 1992
band and football practice . Will be
able to dedicate my time to be an
excellent employee.
Thank you for the opportunity.
High School Diploma
El Paso high school, El Paso, TX
EDUCATION
June 1990
ADDITIONAL SKILLS
• Problem Identification
• Service Quality Standards
• Correspondence Sorting and Filing
• Credit Accounts
• Collection Calls
• Sales Proficiency
Contact this candidate