Customer Service Case Manager

PROFILE

My name is Charnelle Robertson, I am seeking full-time employment in a Clerical Support

capacity with a progressive firm that offers opportunities for growth and advancement. EXPERIENCE

RETAIL MERCHANDIZER, HALLMARK; LOS ANGELES, CA 2010-CURRENT Handles a stores inventory levels, and product displays. Their main duties are submitting warehouse inventory reports, clearing any unwanted products throughout displays, and monitoring the sales, and performances of products. moreover, setting up planograms in the stores.

RETAIL MERCHANDIZER, SAS RETAIL; LOS ANGELES, CA 2018-CURRENT Displaying magazines, and other inventory, making sure that the products are displayed correctly. Supervising my other co workers to make sure they are on task, and setting up planograms in a timely manner.

CASE MANAGER, MARTIN LUTHER KING RECREATION CENTER; LOS ANGELES, CA 2017-2020

Assessing clients mental and physical wellness, needs, and abilities. Listening to the different concerns of clients and providing counseling when needed. Recording clients progress, which includes charting referrals, and other notable interactions. Moreover, following up with discharged clients to make sure they are in good physical health. EDUCATION

WEST LOS ANGELES COLLEGE — ASSOCIATE OF ARTS DEGREE, 2009 SKILLS

I have excellent customer service skills, I am very outgoing and I love to interact with people. I excel at data entering and answering multi-line phones. I have cashier experience, which means I am able to type 75 words a minute. Moreover, I am familiar with Microsoft business software applications.

REFERENCES

Justin Sandoz - 310-***-****

Daryl Glover - 310-***-****

2414 Exposition Place, Los Angeles, CA 90018 213-***-**** ********@*****.*** CHARNELLE ROBERTSON

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