Service Representative/Dental Assistant
Resume:
Charlotte, North Carolina ( * * * ) ***-**** k a t h l ******@*****.***
K A T H L E E N L Y
P R O F I L E S U M M A R Y
Detail-oriented candidate with over 10 years of experience in sales, customer relations, and multi- tasking responsibilities. Strong administrative and interpersonal communication skills with great capacity for delivering quality customer service and increasing sales revenue. Q U A L I F I C A T I O N S
Customer Engagement
Strategizing and Accomadation
Follow-up, Client Relations
Operations Management
Coaching and Mentorship
Training and Scheduling
E D U C A T I O N
Bachelor of Science in Community Health
CSU Dominguez Hills - Carson, California
2018-2021
Associate of Science in Natural Science
Orange Coast College - Costa Mesa, California
2012-2016
W O R K E X P E R I E N C E
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Pain du Monde - Newport Beach, CA
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Tutor
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March 2012-August 2014
Supporting the progress of multiple students; Discovering unique means of making improvements Communicating with parents to replicate a stimulating, academic environment at home Providing the resources to help students develop skills for quick progression and success Dental Assistant/Customer Service Representative
Prestige Endodontics - Irvine, CA
Cultivating a loyal client base by ensuring mindful interactions and a comfortable environment Educating and guiding clients through insurance benefits and future treatment plans Collaborating and communicating with numerous dental offices for health and safety assurance Analyzing patient account information to assess patient care and determine potential resolutions October 2019-October 2022
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