Time Assistant Manager

DAVID RAYAR

** ********* ******** ***** ***, ON P1B 8V2

************@*****.*** / 416-***-****

SUMMARY

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. SKILLS

Branch Operations Management

Strategy Development

Excels in Team Leadership

Coaching and Mentoring

Business Relationship Management

Financial Resources Management

EXPERIENCE

Branch Operations Manager / Blue Sky Travels - Muscat, Muscat 01/2022 - 08/2022 Designed sales and service strategies to improve revenue and retention. Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty. Managed, trained and inspired team members to perform to full potential, driving branch profitability. Streamlined operational efficiencies by partnering with sales team to reevaluate and ensure peak product placement.

Upheld quality control policies and procedures to increase customer satisfaction. Customer Operations Supervisor / British Airways - Muscat, Muscat 05/2008 - 01/2022 Implemented successful business strategies to increase revenue and target new markets. Developed top-performing operations teams by recruiting, training and mentoring new hires to build cohesive, driven groups.

Developed and implemented safety improvements to cultivate safe and productive work environment for all personnel.

Collaborated with management to align on strategy and communication of content. Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.

EDUCATION AND TRAINING

Bachelor of Arts: Philosophy And Basic Psychology 05/2002 St. Arul Anandar College - Madurai, Tamilnadu, India Customer Relationship Management and Service Excellence Psychological First Aid and In Safe Hands

ADDITIONAL INFORMATION

I am pursuing Business Administration course from Nipissing University and available from 6AM to 4PM except Wednesdays. Also, completely available on Fridays to Sundays. DR

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