Data Entry Office Worker

Qualified entry level assistant with more than * years of experience in the industry. Skilled typist and front office worker with a strong attention to detail, excellent time management skills and the ability to think critically and quickly. Proficient with a wide variety of computer software and hardware. Always professional, friendly, and ready to assist in different areas.

SKILLS

Communication skills

Organization skills

Attention to detail

Strong Customer service skills

Multitasking

Focus on customers satisfaction

Basic Math

Microsoft Word, Excel, and PowerPoint

Computer and Data entry skills

Time Management

Sales

Dispute Resolution

Flexibility

Dependability

EXPERIENCE

JULY 2021-PRESENT

BARISTA/CASHIER, STARBUCKS

Greeting customers in a friendly manner and taking food and drink orders.

Preparing and serving beverages, ranging from simple to elaborate ones.

Preparing and serving food items such as soups, sandwiches, and pastries.

Answering customers questions about menu choices.

Promoting and recommending menu options to customers.

Taking payment from customers.

Maintaining inventory and equipment by cleaning, troubleshooting, and scheduling repairs.

Keeping the work environment sanitary and organized.

Evaluating and modifying processes to improved efficiency and quality of service.

Working to attract new customers and expanding the menu.

OCTOBER 2018-JULY 2021

CLERICAL, QCC

Answered the phone calls and emails in a timely manner.

Organized and maintained filing and files system, alpha, and numerical form.

Diligence in updating data entry information into the system.

Scanned and filed forms, reports, and correspondence.

Opened, date-stamped, sort, and distribute incoming and outgoing mail.

Maintained and created an inventory for office supplies.

Created and maintained Excel and Microsoft documents for supervisors.

Worked with other departments and employees to meet client deadlines.

Able to complete tasks in an efficient and effective manner.

JANUARY 2016-OCTOBER 2018

CASHIER, key food

Scanned goods and collected payments.

Handled cash, credit, and check transactions with customers.

Issued change, receipts, refunds, or tickets.

Redeemed stamps and coupons.

Counted money in cash draws at the beginning and end of the shifts to ensure that amounts are correct and that there is adequate change.

Resolved customers complaints, guide them, and provided relevant information.

Bagged items carefully and kept reports of transactions.

Greeted customers when entering or leaving establishment.

Processed returns and check to see if items were damaged.

Bag, box or wrap packages and provided excellent customer service to ensure satisfaction.

MAY 2013-JANUARY 2016

CLERICAL, ROYAL REAL EStatE

Performed clerical duties to include but not limited to filing, photocopying, distribution of mail and other secretarial needs.

Answered phone calls and provided information to the clients.

Greeted clients, managed their inquiries, and directed them to the appropriate person according to their needs.

Set up and maintained paper and electronic filing systems for records, correspondence, and other materials.

Worked with other departments and employees to meet client deadlines.

Assisted supervisors and staff with multiple tasks.

EDUCATION

NORCROSS HIGH SCHOOL, ACADEMIC DIPLOMA MAY 2016

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