Zohra Chughtai
Experienced and Bi-lingual Disability leave services Case Manager looking for a
challenging position in a fast paced environment in an organization that to expand my Skills and knowledge.
1178 Micheal Dr
Tracy, CA 95377
*************@*****.***
EXPERIENCE
Churchill Mortgage, Remote — HR Assistant
08- 2020 - PRESENT
● Perform administrative duties, such as maintaining employee databases and sorting emails for the HR department.
● Scheduled intake meeting with hiring managers and candidates.
● Coordinate orientation and training sessions for new employees
● Onboarding for all levels of new hire employees- created an onboarding schedule with di erent department managers to do a complete walk through of their department.
● Covid-19 screening for infected employees and possible infected employees.
● Ran our employee of the month program- ordered plaques, cut the bonus check, scheduled EOM with the president and created personalized letters from president to the EOM.
● Provided login info for new employees.
● Handled all travel arrangements - travel, car rental, uber, and hotel stay.
● Maintain proper records of employee attendance and leaves Amazon, Remote — DLS Case Manager
07 2018 - 07 2020
● Responded to employee’s inquiries about leave and disability benefits.
● Processed 25+ DLS cases per day
● Reached out to employees via email and phone call to satisfy their needs.
● Approved and denied cases
● Set a follow up task for the case manager to come back to the case if it was incomplete.
● Processed return to work date and extension requests
● Reviewed employee’s doctor notes / email regarding their case
● Reassigned cases that were out of my scope.
● Helped other case managers who needed my help with their case. SKILLS
● Substantial working
knowledge of
Microsoft O ce
products such as
Excel, Word,
PowerPoint, and
NEXUS, NOVA,
Paychecks, DALI,
Encompass, Teams,
Ring
● Supply Management,
Informing Others,
tracking Budget
Expenses, Sta ng,
Managing processes,
Supervision,
Developing
Standards, Promoting
Process
Improvement, and
Inventory Control
Reporting Skills.
LANGUAGES
Fluent In English and Farsi
RPM Mortgage, Pleasanton, California— HR Assistant 12 2014 - 6 2018
● Processed employment verification
● Processed vacation/sick / PTO request
● Updated employee records
● Prepared time sheets
● Provided administrative support to Manager
● Appointment and interview scheduling
● Coordination of preparation of employee related documents, leaves, termination, payroll, updates, and other related documents and submit to Corporate for processing
● Ordered stock and o ce supplies
● Scan, file, prepare correspondence, email, fax, and general o ce duties.
EDUCATION
Devry University, Newark — B.S. in Business Administration 09 2000 - 05 2004
Ohlone, Fremont — General studies
09 1997 - 05 2020