Customer Service Telemarketing

Cathy Runningen

Apple Valley, CA *****

********@*****.***

760-***-****

Looking for at home position dealing with clients

Work Experience

Field Sales Representative

Arrow Electronics

-

Woodlawn Hills, CA

June 2006 to August 2007

Trained new employees on company policies and strong sales techniques. •

Entered customer transaction information into company databases. •

Attended industry events and conferences to attract potential customers and increase brand awareness. •

Monitored competitor trends and market shifts to maintain company relevance. •

Evaluated client feedback to brainstorm ways to improve products and provide quality customer service. •

Sales, Customer Service, Credit Management

Tyco (fdba AMP)

-

Diamond Bar, CA

June 1985 to July 2005

1. Credit Management

2. Customer Service Supervisor

3. Inside Sales Supervisor

4. Telemarketing

5. Distribution Business Manager

6. Field Sales

Education

Bachelor's degree in Applied Psychology

Cal State Long Beach - Long Beach, CA

June 1989 to June 1993

Skills

• Good Verbal Skills Excellent Written Skills Flexible Work Hours Able To Build Report With Clients Credit Management And Collection Skills Timeliness • Telemarketing

• Inside Sales

• Account Management

• Negotiation

Powered by TCPDF (www.tcpdf.org)

Contact this candidate