Grocery Clerk Customer Service

LESLIE QUIST

CONTACT

Address : Benicia, CA *****

Phone : 707-***-****

Email : *************@*****.***

SKILLS

• Food Safety Understanding

• Teamwork and Collaboration

• Excellent Communication

• Credits and Refunds

• Merchandise Organization

• Customer Service

• Customer Relations

• Pallet Jack Operation

• Payment Processing

• Attention to Detail

• Hand Scanners

• Maintaining Quality Assurance

Standards

• POS Inventory System Operation

PROFESSIONAL SUMMARY

Versatile team member offering over Number years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company. WORK HISTORY

Grocery Clerk, 02/2021 to Current

Rite Aide - Benicia, CA

• Pleasantly greeted customers and provided prompt and courteous service.

• Recommended products to customers to drive sale

• Monitored customers demonstrating suspicious actions to support inventory loss prevention objectives.

• Answered multiple phone lines, faxing and computer input when needed.

• Retrieved items for customers and verified prices.

• Used POS system to enter orders, process payments and issue receipts.

• Monitored self-checkout systems and provided assistance or intervention where required.

• Conducted inventory counts by adding each item in stock and documenting in System.

• Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.

• Lifted up to Number pounds at once and used forklift to move heavier loads.

• Operated cash register to record transactions accurately and efficiently.

• Checked identification for proof-of-age for alcohol and tobacco sales.

• Performed cash, card and check transactions to complete customer purchases.

• Recommended products to customers to drive sales.

• Stayed current on available products, store promotions and customer service policies to better serve shoppers.

Grocery Clerk, 10/2017 to 11/2020

FoodMaxx Supermarkets - Fairfield, CA

• Assisted customers by finding items quickly to boost store satisfaction rates.

• Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases.

• Performed cash, card and check transactions to complete customer purchases.

• Checked identification for proof-of-age for alcohol and tobacco sales.

• Operated cash register to record transactions accurately and efficiently.

• Monitored self-checkout systems and provided assistance or intervention where required.

• Maintained current knowledge of shelf planograms and end cap plans to merchandise products.

• Completed regular cycle counts and inventory audits.

• Readied items for sales floor stocking by affixing tags and preparing shelf labels.

• Conducted inventory counts by adding each item in stock and documenting in System.

• Used POS system to enter orders, process payments and issue receipts.

• Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.

• Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.

• Monitored customers demonstrating suspicious actions to support inventory loss prevention objectives.

Grocery Clerk, 09/2015 to 06/2017

Safeway - Concord, CA

• Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.

• Pleasantly greeted customers and provided prompt and courteous service.

• Assisted customers by finding items quickly to boost store satisfaction rates.

• Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.

• Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.

• Monitored customers demonstrating suspicious actions to support inventory loss prevention objectives.

• Performed cash, card and check transactions to complete customer purchases.

• Checked identification for proof-of-age for alcohol and tobacco sales.

• Lifted up to Number pounds at once and used forklift to move heavier loads.

• Conducted inventory counts by adding each item in stock and documenting in System.

• Monitored self-checkout systems and provided assistance or intervention where required.

• Used POS system to enter orders, process payments and issue receipts. EDUCATION

Certified Nursing Assistant : Nursing, 01/2019

Qual Ed Nursing Acadamy - Suisun, CA

High School Diploma : Gen Ed, 01/1989

Chana High - Auburn, CA

Contact this candidate