Guillermo Langarica

714-***-****

aduy0h@r.postjobfree.com

**** * ******** ***

Anaheim, CA 92805

OVERVIEW Experienced and hard-working server who works great under pressure and goes above and beyond to create unforgettable guest experience. Extensive knowledge of Hospitality etiquette, food preparation and superior customer service.

EXPERIENCE

Hyatt Regency Huntington

Beach Resort and Spa

07/2008 - Present day

Banquet Server on call

• Anticipate guest needs, ensuring guest are provided with all their request in a timely manner.

• Serve and assist guests throughout the function.

• Know and use suggestive selling techniques.

• Be aware of guest special dietary needs.

• Respond to guest problems, complaints and accidents. Communicate with Captains and/or managers if needed.

• Function set-ups which include coffee breaks, buffets and plated set up. This also includes break downs of all functions. Fujifilm Irvine Scientific

Sales

06/2008-08/2022

Quality Assurance Lead

• 15 years of powder and liquid compounding/formulation experience in manufacturing.

• Supervised personnel in daily manufacturing responsibilities.

• Training and evaluating manufacturing personnel.

• Creating DTI’s and implementing formulation technics.

• Familiar with FDA regulations, Good Manufacturing Practices

(GMP’s)

• High degree of mechanical aptitude and aseptic techniques.

• Qualified in Gowning Procedures – ISO Class 5

• Receive, review, respond, perform and corrective actions. Huntington Beach Hotel and 04/2005-06/2008

Café. Restaurant Server

• Breakfast, lunch and dinner service.

• Balancing out the cash register, opening the restaurant and closing it.

• Meet with Chef and Stewarts department to review schedules and events.

• Job shared in the room service department and banquets department.

• Review sales for all checks and resolve discrepancies with accounting.

EDUCATION Santa Ana Community College

2007-2010 A.A.- Associates in Art

Cal State Fullerton

2010-2011 1 Year of School

SKILLS Strong verbal communication, self-motivated, conflict resolution, extremely organized, teamwork, attention to detail and multitasking abilities

REFERENCES Kris Agahi 949-***-**** Fujifilm Irvine Scientific HR Department 714-***-**** Hyatt Regency

Ramin Zadi 714-***-**** Huntington Beach Hotel Café

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