Customer Service Insurance Verification

Regina Turpin

**** ******** **** ***********, **. 30506

678-***-**** (cell)

************@*****.***

Objective

Scheduler, Check-in, Check-out, Insurance Verification for private practice or Northeast Ga. Medical Center

Professional Experience

Operations / Customer Service 2012-2014

Reach Technologies Gainesville, GA.

●Process customer orders

●Maintain and set up new customer accounts

●Purchasing of supplies for resale to customers

●Answer multi-line phone, operate fax and copy machine

●Process all incoming service calls for equipment

Repair and submitted to Service Department

Insurance Verification 2011-2012

Gainesville Heart & Vascular Gainesville, GA.

●Answered phone, scheduled patients

●Greeted patients

●Updated patient charts

●Check in, check –out patients

●Collected co-pays

●Insurance verification

●Scheduled heart cath’s and stress tests.

Check In, Check Out, Scheduling 2010-2011

N.E. GA. Diagnostic Gainesville, GA.

●Check In, Check Out, Scheduling

●Take co-pays @ check in

●Schedule follow up appointments for Endocrinology, Pulmonology and General Practitioners

Skills:

Efficient in ALL Microsoft

Type 50-55 WPM

1500 Keystrokes per minute

MacPractice

Education:

Graduated East Hall 1989

References:

Available upon request.

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