Data Entry Package Handler

REGINA ROBERTS

**** *** ****** ** *** ****

Las Vegas NV 89130 (C) 323-***-**** ********@*****.***

Highly dedicated and Reliable customer service professional with experience in Customer relations and Logistics.

Summary of Qualifications

8 years of customer service experience

Data Entry

Ten key by touch

35 wpm

Microsoft proficiency ( Excel, Word, PowerPoint, Outlook)

AS/400 system

Filing

Inventory

Organized

Self- Motivated

Professional Experience

Special Assignment clerk

Oct 2013- Jan 2014

FEDEX GROUNDS –CARSON, CA

Provides clerical support to management.

Answer high volume customer phone calls.

Verify background check and drug screenings.

Previous job verifications.

Create FedEx driver identification cards.

Fulltime Package handler/ Quality Assurance Clerk

Aug 2008- Sep 2019

FEDEX GROUNDS -Carson, ca

Preform Address Corrections.

Preform Reroutes for home delivery.

Contact customers for new residential and business addresses

Data Entry

Process Overgoods

Process Damage package reports

Prioritizes workflow to maximize the number of packages that can be resolved and sent out for delivery in the same day.

Package handling (Sort, load and Unload)

Ensures all packages receive appropriate scan statuses.

Warehouse receiver

Jul 2007- Jul 2011

Pac Parts Inc. – Gardena, CA

Data Entry

Move materials and items from receiving or storage areas to shipping or to other designated areas.

Assist shipping and receiving unloading trucks, checking in merchandise, matching purchase orders to sales orders and distributing to sales associates for processing.

Record amounts of materials or items received or distributed via appropriate computer program.

Education and Training

Washington Preparatory High school class of 1998

Los Angeles, CA

Business Administration

Southwest Middle College

Microsoft PowerPoint certification training

Reference available upon request

Contact this candidate