Service Representative Associate

Linda O'Connell

Mount Horeb, WI *****

************@*****.***

+1-608-***-****

Work Experience

Customer Service Representative

VF Corporation - Appleton, WI

September 2022 to Present

• Problem-Solving Skills

• Clear Communication. ...

• Friendly Attitude. ...

• Empathy. ...

• Business Acumen. ...

• Product/Service Knowledge. ...

• Strong Time Management.

Various duties in the day.

Providing product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. Special ed paraprofessional

Mount Horeb Area School District - Mount Horeb, WI September 2001 to October 2022

Assisting students,modifying class work,lesson plans as needed for students,working hand-in-hand with supervisor/teachers /parents.

Administration Assistant

Badger fire protection - Fitchburg, WI

January 2001 to September 2011

Answering in coming calls, scheduling technicians, mailings upcoming service work billing work completed. Accounts receivable working hand-in-hand in a small office working with QuickBooks,Spread sheets excel micro soft. Coding for work provided and billing out for services Customer Service Associate

Lands' End - Cross Plains, WI

October 1996 to May 2003

Assisting customers and placing an order, answering any questions that a customer may have on a order or a product item. Explaining details and quality of merchandise. Refunds. Continuing training on merchandise products and systems

Education

Certificate in Medical Coding Specialist

South west technology college - Fennimore, WI

August 2021 to Present

High school diploma

Wisconsin Heights High School - Mazomanie, WI

September 1978 to May 1982

Skills

• Microsoft Outlook

• Medical Coding

• Anatomy Knowledge

• CPT Coding

• Transcription

• ICD-10

• QuickBooks

• Medical Terminology

• Accounts Receivable

• Medical records

• ICD coding

• Documentation review

• HCPCS

• Microsoft Access

• Special Education

• SharePoint

Certifications and Licenses

Professional Educator License

Certified Coding Specialist

Certified Professional Coder

Groups

Special Olympics Wisconsin agency manager

January 2018 to Present

Activities for individuals with disabilities, Filing and completing appropriate paperwork for competitions and yearly expectations medical forms releases etc.

Contact this candidate