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Data Entry Customer Service

Location:
Clearwater, FL
Posted:
January 25, 2023

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Resume:

Kelly Matthew Green aduxrs@r.postjobfree.com

**** ********** ***** *****, ********** Fl 33764 727-***-**** SUMMARY OF EXPERIENCE

-Developed maintenance publications/files, prepare reports, logs & records, directives, SOP’s, and correspondence in maintenance and repair activities.

-Train data processing equipment operators, perform duties on data entry equipment, and supervise the maintenance functions within a unit.

-Set up, operate, and perform minor maintenance on computer based hardware and associated remote peripheral subsystems.

-Maintained and monitored work orders, scheduled dates, work progress and delays and adjusts dates to reflect current status of supply parts and/or personnel.

-Analyze control charts, program maintenance, and man-hour statistical information to aid the maintenance managers and logisticians in the performance of their assigned tasks.

-Schedule work orders for upcoming maintenance and coordinate with other divisions within the Maintenance Department ensuring all parts and equipment are on order through Supply.

-Supervised and lead hundreds of Marines under my charge for the Maintenance Department in/out of a Combat Zone.

Experience

2022-2022

Premier Staffing Solutions, Project Manager, 15 N Saint Clair St #3, Toledo Ohio

-Initiated, start up and completed projects.

-Filled positions with temporary employees for the automotive industry.

-Ensured all problems and concerns were identified and solved with the customer and temporary employees.

-Ensured temporary employees with logistical support and housing.

-Ensured temporary employees were paid in a timely manner and any issues identified were corrected.

2014-2022

Pinellas County Risk Management, Claims Adjuster, 400 S Ft Harrison, Clearwater Florida

- Initiate, work, and complete associated claims throughout Pinellas County.

- Intake claims, investigate, determine liability, settle and look for potential subrogation for Pinellas County BOCC as well as Appointing Authorities and Constitutional Officers

- Initiate Worker’s Compensation payments and pay employees in a timely manner as required by State Statutes to avoid penalties and interest

- Ensure payments are made for Property and Liability claims for Pinellas County

- Interact with citizens by phone and other departments within the County on a daily basis.

- Engage with employees and customers to uncover potential issues before they arise and resolve them before they become a claim.

- Assisted other departments within the County through GIS and Cityworks

- Provided exemplary customer service while resolving complaints.

- Provide assistance for Risk Managment’s Budget through OMB and OPUS.

- Recovery of over 1.7 million tax payers dollars through subrogation of at fault parties for Property damage and Auto damage

1987-2013

United States Marine Corps, Maintenance Material Control Chief,

Provided leadership and guidance within the aviation field and higher headquarters.

Supervised and mentored Marines within the Maintenance Department.

Provided daily, monthly and quarterly counseling to Marines under my charge

Thoroughly familiar with enlistments process from applicant prospecting to preparation for recruit training. Working in a environment external to normal Marine Corps environments. Provided the community with publicity material and assist in civic events. Education

1987 Maine Township High School South HS Diploma

1988 Avn Maint Admin Management School, Meridian MS 1996 Sergeants Resident Leadership Course, Camp Geiger NC 1996 NALCOMIS Avn Maintenance School, Pensacola FL 2001 Warfighting Skills Leadership Programs, Camp Lejeune NC 2002 Career Resident Leadership Course, Camp Hansen, Okinawa 2003 Recruiters School, San Diego CA

2007 Advance Leadership Course, Camp Pendleton CA

2007 Expeditionary Warfare School, San Diego CA

2008 Green Belt Lean Six Sigma, Kaneohe Bay HI

2009 Senior Enlisted Joint ProfessionalMilitary Education, Kaneohe Bay HI 2012 Senior Enlisted Professional Military Education Resident Course, Quantico VA 2015 Records Management, Pinellas County

2016 Building Trust Under Pressure, Pinellas County 2017 Customer Service, Pinellas County

2017 Office & Adminstrative Skills Program, Pinellas County 2018 Managing Relationships, Pinellas County

2019 Emergency Management (Emergency Operations Center) Job Related Awards

(1) Meritorious Service Medal

(3) Navy and Marine Corps Commendation Medals

(7) Navy and Marine Corps Achievement Medals

Skills

Exceptional written and oral communication abilities.

Proven leadership and managerial skills.

Excellent customer service skills.

Problem solver.

Goal oriented.

Team player

Proficient with Word, Excel, PowerPoint, OPUS, City Works, and STARS References for Kelly M. Green

Will provide upon request



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