Administrative Assistant Medical
Resume:
Tiquanda K. Hurt
Detroit, MI 48204
aduxrg@r.postjobfree.com
OBJECTIVE: Seeking a position as a customer service representative in an environment where previous experience and skills will be used to their fullest extent to promote training, and mutual growth.
HIGHLIGHTS OF QUALIFICATIONS:
Well organized, detailed, and excellent work ethics
Exceptional customer service skills
Excellent attendance record
Self starter with great initiative
SKILLS CATEGORY:
Administrative Assistant
Diploma- Medical Administrative Assistant, June 2010
Type 45 wpm
Knowledge with MS Word, MS PowerPoint, MS Excel, Outlook
CPT, ICD-9, Medical terminology
Medical Assistant
Diploma- Medical Assisting, July 2012
Vital Signs
Finger Punctures
Urinalysis
EMPLOYMENT HISTORY:
•Pharmacist Assistant- Sam's Pharmacy Detroit, MI
07/2014-01/2015
Assist pharmacist with counting, verifying, and stocking medication for patients and pharmacy.
•Call Center Representative- Noble Voice Detroit, MI
09/2013 - 05/2014
•Administrative Assistant- Public Adjustment,LLC Detroit, MI
02/2012- 08/2013
Submit customer claims to insurance company, assist manager with insurance claims.
•Administrative Assistant- Securitas USA Detroit, MI 48202 04/2013-08/2013
Assigned to designated post to verify and secure resident and employees. Responsible for log details, alarms, gates and perimeters.
•Medical Assistant (Intern)- William L. Jordan M.D. P.C., Oak Park, MI, 05/2012-07/2012
Verify patients insurance eligibility, check patients vital signs, prepare exam rooms, assist physician with procedures, create appointments with MS Outlook, and finalize day sheet.
•Administrative Assistant (Work Study)- Matrix Detroit, MI; 02/2012- 05/2012
Organize employee/company’s files and records, recruit volunteers, create media and volunteer participation on MS Excel, Created memos, job summary, and updated documents on MS Excel and MS Word, help coordinate charitable events, and contact/ locate candidates for current job openings.
•Blood Drive Volunteer- American Red Cross Detroit, MI; 07/2010- 05/2011
Prepare blood donor bags with correct tubing, recruit existing/ new donors, created registration sheets with MS Excel, and assist with canteen area.
•Customer Service Associate- Meijer’s Livonia, MI; 10/2006- 09/2008
Handle customer’s complaints/returns, responsible for money orders and western union transactions, assist manager and store manager with inventory, and sort incoming and outgoing mail.
•Photo Lab Supervisor- C.V.S/Pharmacy High Highland Park, MI; 06/2004- 09/2006
Developed customer-focused service goals for store, maintained cleanliness standards for photo area, maintained employees in training and evaluating, and increased photo lab productivity
EDUCATION:
•Diploma/ Certificate- Medical Assistant
Kaplan Career Institute, MI
•Diploma/ Certificate- Medical Administrative Assistant
Greater Horizon Training Institute, MI
•Associates (pending)- Computer Science
Northwood University, MI
•Diploma- General Studies
Northwestern High School, MI
CERTIFICATES AND LICENSES:
CPR Certified, American Heart Association
Computer Certificate, Connect Your Community
HONORS AND ACTIVITIES:
Volunteer for American Red Cross
Presidents List; 2011, 2012
REFERENCE:
Denise Newing Matrix Human Services
313-***-**** ext.1000
Donald Tabron Public Adjustment Services
Thomas Hurt Father
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