Elizabeth M. Roberge
********@*****.***
Objective: Seeking a career where I can demonstrate my customer service skills and office as well as my passion for excellence
Skills: Bilingual in Spanish, Word, Excel, Outlook, Typing, Power Point, research fast learner in all
2021- May 2022 Grandview Las Vegas, NV
Front Line Sales Rep
• Face to face sales representative to daily tours, vacationers, leading to timeshare ownership
Past employers:
2019-2020 A1-Office Supply, LLC Canoga Park, CA
Accounts Receivables Assistant
• Assistant to accounting department
• Learned accounting software, daily posting of many and various checks, payments received
• Opened mail, filed by project
2018-2019 City of El Monte, CA
Executive Assistant-Engineering Dept.
• Worked on various department assignments with and for head engineer
• Managed logs updates, status of projects, blue prints- completion etc.
• Contacted various construction company officials, by project
• Opened, logged mail, distribution, handled cash box
• Worked directly with public, assisted with guidance, answered questions, phones
2017- Molina Healthcare, Long Beach, CA
HEDIS Audit Federal National level representative
• Followed HIPAA regulations
• Using various GOV portals, programs, investigated, requested, logged medical records from hospitals, physicians
• Via heavy phone contact, email, Fed Ex mailings
2016-2017 Kaiser Permanente Corporate Office Pasadena, CA Credentialing Specialist
Using several GOV programs, portals, investigated, requested and compiled all relevant official certifications, present, past employment history, education, fraud, health for new physician hires into Kaiser Permanente 2010-2016 HSAG of CA /QUIO
Executive Assistant
• Managed CEO’s, director’s calendars
• Managed daily outlook calendars
• Followed HIPAA compliance and company scope of work policies
• Worked with CEO on several confidential Quality assignments
• Managed weekly Web Ex meetings
• Foresaw daily schedule of office
• Created the company’s travel policy
• Prepared all travel for CEO’s, director’s using per diem federal rates
• Coordinated with HR on new hires interviews, legal documents, etc
• Worked on many office projects, coordinated with nursing home directors, staff about upcoming meetings
• Ordered office lunches
• Oversaw office equipment, inventory of office and kitchen supplies, repairs, staff badges, parking
• Fed Ex mailings, mail