Work History

AIR LINES CUSTOMER

SERVICES.

Eugenio

Morales

Lopez

Contact

Address

San Antonio, United States,

78230

Phone

210-***-****

210-***-****

E-mail

aduxpp@r.postjobfree.com

WWW

https://zety.com/profile

/eugenio-moraleslopez/532

Twitter

Airlines Services

Skills

Organization and Time

Management

Multitasking Abilities

Flexible and Adaptable

Dependable and

Responsible

Active Listening

Excellent Communication

Attention to Detail

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Experienced Job Title with over Number years of experience in Industry. Excellent reputation for resolving problems and improving customer satisfaction.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

PSA

Prospec Airport Services., San Antonio, TX

Answered passenger questions and provided

solutions to issues arising during flights.

Drove passenger satisfaction by answering questions and providing solutions to issues arising during flights promptly.

Ensured safety and comfort of customers onboard

aircraft.

Demonstrated proper use of safety equipment and

seatbelts to inform and educate passengers prior to takeoff.

Created learning and content strategies to meet

needs of mentally and physically disabled students. Assisted struggling students to maintain progress

levels by designing individualized lesson plans

focused on areas for improvement.

Loaded passengers' property onto appropriate

aircraft by collecting, sorting and checking

baggage tags against flight lists.

Observed safety and privacy procedures in handling passengers' property.

Verified documentation and condition of freight to assure quality standards were achieved.

Escorted handicapped passengers from terminal to

aircraft.

Managed team member schedules and work

assignments.

Instructed passengers on safety and emergency

2018-10 -

Current

Analytical and Critical

Thinking

Languages

Spanish is my first language

Excellent

Wingman Eroic Customer

Services at San Antonio

Airport 2019.

Excellent

procedures and answered all passenger inquiries.

Monitored security and maintained operational

protocols.

Hired, trained and motivated employees to provide

exceptional passenger care and support.

Kept team members in line with Name, Name and

Name regulations.

Provided follow through on all calls with

confirmations and dissemination of requested

information.

Informed clients of essential travel information, such as travel times, transportation connections, medical and visa requirements to facilitate quality service. Utilized Software to input key data into hotel's

database system.

Provided high level of customer service to each

person by engaging customer and using active

listening and effective interpersonal skills.

Answered incoming phone calls and developed

friendly rapport with callers while answering

questions, making recommendations and leading

conversations to bookings.

Managed warehouse operations and verified proper

shipment procedures.

Parts Inspection

Slauson Transmission Parts, Bloomington, CA

Identified issues, analyzed information and provided solutions to problems.

Proved successful working within tight deadlines and fast-paced atmosphere.

Improved operations through consistent hard work

and dedication.

Learned new skills and applied to daily tasks to

improve efficiency and productivity.

1988-08 -

2017-01

Self Employed

Lopez Used Transmission Parts, Ontario, CA

Established merchandising, sales and profit

objectives to drive business success.

Packaged and labeled baked goods with accurate

descriptions and ingredients.

2007-09 -

2015-12

Resolved customer concerns with positive approach

and constructive strategies.

Set heat and humidity temperatures for proof box.

Filled out inventory and production sheets and

informed head baker of stock levels.

Managed inventory, labor, expenses and other

operational processes.

Established and maintained positive vendor

relationships.

Supervisor

Able Building Maintenance, San Antonio, TX

Applied strong leadership talents and problem-

solving skills to maintain team efficiency and

organize workflows.

Prepared, calibrated and monitored production

machinery to maintain optimal production levels

and consistently achieve daily targets.

Set overall vision and provided team leadership.

Maintained compliance with company policies,

objectives and communication goals.

Introduced team contests and goals to enhance

productivity and improve employee morale.

Utilized standard operating procedures, effective

crew resource management, communication and

procedures specified in company operation

manual.

Monitored workshop work flow for over 50

employees.

Streamlined operations of multiple lines of business within organization.

Successfully managed high volumes of client-facing interactions and established strong rapport with

physicians, medical and laboratory staff and

patients.

Repaired equipment to keep jobs moving smoothly,

informing maintenance department of major

machinery failures.

Provided supportive link between external customers and internal operations.

Identified individual employee's unique work styles and adapted management methods.

2015-10 -

2017-12

Education

Certifications

Analyzed equipment breakdowns using various

troubleshooting methods.

Maintained clean and well-organized production

areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.

Evaluated employee performance and coached

and trained to improve weak areas.

Tracked and prepared quarterly reports of sales

goals to management.

Performed annual evaluations and reviews for large staff of employees.

Adjusted job assignments and schedules to keep

pace with dynamic business needs, factoring in

processes, employee knowledge and customer

demands.

Mentored newly hired employees on operating

equipment and safety and developed training

manual to use for reference.

Worked with management team to implement

proper division of responsibilities.

GED: N/A

Miguel Hidalgo - Zacapu Michoacan México

1984-08 -

1987-06

ESL Inglés As A Second Language 4th Level

: N/A

Victor Ferrari - San Angelo, TX

2015-04 -

2018-06

2018-11 Security in Aircraft by Volaris Air

2018-10 Security aircraft (search inside all aircraft)

Contact this candidate