Summary

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail, collecting messages to facilitate office communication and data entry. Over 30 years of positive strong relationship building abilities.

Experience

Sodexo at St. Anthony Hospitals (40 Hours Weekly)

Pre-Screener, Oklahoma City, OK

11/2021 - 03/2022

Greeting staff, patients, and visitors.

Surveying visitors and staff by asking covid-19 related screening questions. Taking temperatures with a thermal thermometer upon entrance. Ensure all employees/visitors are utilizing face masks. Ensuring all individuals use hand sanitizer prior to entering building. CARE For Change (40 Hours Weekly)

Receptionist/Customer Service, Oklahoma City, OK

10/2019 - 03/2020

Answered central telephone system and directed calls accordingly. Confirmed appointments, communitcated with clients and updated client records. Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance. Kept reception area clean and neat to give visitors positive first impression. Responded to inquiries from callers seeking information. Corresponded with clients via email, telephone or postal mail. Resolved customer problems and complaints.

Reserve National Insurance (40 Hours Weekly)

Audit Claims Processor

08/1981 - 07/2018

Processed and recorded new policies and claims.

Checked documentations for accurancy.

Supported operations with filing, copying and faxing. Completed accurate and timely data entry.

Answered customer questions regarding accounts.

Provided outstanding customer service.

Skills

Attention to Detail, Customer Service Oriented, Conflict Resolution, Claims Processing, Positive Attitude and Energetic, Data Entry, Microsoft Outlook, Excel, Microsoft Word, Microsoft Powerpoint Languages

English

Jeanise Jones

601 Bath Ave, Oklahoma City, Oklahoma / aduxov@r.postjobfree.com / 405-***-**** (Cell) 405-***-**** (Home) Education

Douglas High School -High School Diploma