Tempestt Finch

**** ****** ** ********, ** ***** 806-***-**** aduxof@r.postjobfree.com

Highly successful, consumer-focused professional with a proven record of success in contact center environments. Detail oriented, self-driven individual who combines a dynamic personality and vast experience to effectively communicate with all management levels and consumers. Focus

To obtain a position in an industry where my managerial experience and customer service skills will add value and contribute to increased customer satisfaction. Education

Amarillo College Amarillo, TX

Associates in General Studies Classes enrolled

Richard Milburn Academy Amarillo, TX

2007-2010, Diploma

Qualifications

Offer experience in developing strategies to improve sales

Ability to work with diverse individuals where communication and a calm attitude is key for professionalism

Proficient in skills required to interact with customers and resolve complaints/grievances

Retained working knowledge of purchasing inventory based on availability, customer trends, and current interests

Capable of learning and understanding specific company products and services to better assist customers

Possess leadership skills in order to organize and execute group activities for team building exercises

Experience in using problem-solving skills to both multitask and be adaptable to the number of daily tasks that arise

Relevant Work History

Ama Techtel Amarillo, TX

Customer Support Advisor March 2022-Present

Warren Trucking Amarillo, TX

Owner/CDL Prep April 2020- July 2021

W Silver Recycling Amarillo, TX

Warehouse Associate June 2019-March 2020

Family Dollar Amarillo, TX

Assistant Manager May 2017-August 2018

Burger King Amarillo, TX

Assistant Manager/Cook October 2018 – June 2019

Sitel Corporation Amarillo TX

Inbound Call Center Representative March 2009-July 2012 Certifications/Skills

Typing 80 wpm

References

Warren McClendon 928-***-****

Previous Supervisor

Stephanie Flores 806-***-****

Team Lead

Danielle Luce 806-***-****

Family Friend/Accountant

Angelic Phillips 806-***-****

Insurance Adjuster

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