Library Assistant Correctional Officer
Resume:
Dianna L. Bergdoll
Frostburg, Maryland 21532
**********@*******.***
Billing Clerk
SUMMARY:
Dedicated and experienced professional with over 20 years of experience in various roles including working with the public, library assistant, teacher assistant, CDL license with passenger endorsement, cook, volunteer with public school system events and activities, and correctional officer, volunteer firefighter I and EMT-B. Currently working on my degree in medical billing and coding with medical records, reception, medical billing, office work and secretarial office work and can write professional reports and legal documents. My strong attention to detail organized, thorough and willing to learn new skills and experience any opportunities and can work well under pressure and well with others. With phone and in person communication, typing skills.
WORK EXPERIENCE:
2006-Present
State of Maryland Correctional Officer II Hagerstown/Cumberland, Maryland
(Correctional Officer)
* Maintain security and order of super maximum/maximum all male state prison in the facility and supervised inmate activities and provided support to inmates
*Conduct thorough searches and pat downs of inmates to ensure safety for inmates and staff
*Writing professional paperwork that had held up in the court systems
2002-2006
HRDC Head Start Allegany County, Maryland
(Teacher Assistant, Cook, Bus Driver)
*Assisted teachers in the classroom and helped to plan and implemented lesson plans
*Drove students to and from school
*Prepared and served meals for the students
1997-1999
Food Lion Moorefield, West Virginia/Frostburg, Maryland
(Cashier/Bagger)
*Assisted customers with purchases and ensuring efficient checkout process
*Responsible for maintaining an organized and clean work area
*Handling of money and credit card transactions
1996-1997
Library at Potomac State College Keyser, West Virginia
(Library Assistant)
*Assisted library patrons with finding and checking out materials
*Responsible for maintaining the library’s computer system and catalog log
*Keeping the library in a well-organized area
1996-1994
Shop ‘N Save Moorefield, West Virginia
(Cashier/Bagger)
*Assisted customers with purchases and ensuring efficient checkout process
*Responsible for maintaining an organized and clean work area
*Handling of money and credit card transactions
EDUCATION:
*M.S. in Health Administration, DeVry University, 2023(anticipated graduation)
*B.S. in Health Science, Southern New Hampshire University, 2020
*Police and Correctional Training and Academy, Allegany College of Maryland, 2006-Present
*A.A. in Elementary Education/Special Education, Allegany College of Maryland, 2003-2016
*Fire Fighting and EMT-B University of Maryland 1998-2002
*A.A. in Elementary Education Potomac State College 1996-1998
*High School Diploma, Moorefield High School 1996
CERTIFICATIONS:
*CCA certified (anticipated)
*AHIMA certified (anticipated)
* Honor Society
*ACA accreditation through the State of Maryland
*State of Maryland Police and Correctional Officer Academy
*State of Maryland EMT-B and Fire Fighter
*State of Maryland Education Department Child Care 1-5
*PTO Parent of the Year
*FHA Person of the Year
REFERENCES: Available upon request
REFERENCES:
Jim Bergdoll 304-***-**** (Parent)
John White 240-***-**** (Friend)
Lt. Peggy Bennett 301-***-**** (Last employer)
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