Sonia Goncalves Sonia Goncalves
Amherstburg, ON
N9V 0G3
*******@*****.***
EXPERIENCE
REKO International Group, Lakeshore — O ce
Administrator
JUNE 2019 - JANUARY 2023
Answered switchboard and welcomed visitors at reception General clerical duties including; mail, faxing, photocopying, data entry, word processing & spreadsheets
Daily checking and balancing of hours for hourly sta Daily matching of packing slips to invoices and delivery to finance Arranged travel, flights, car rental, border documents for traveling technical teams
Maintained control of service cell phones, GPS units and US storage unit keys
Maintained files and records in general and for job costing Maintained kitchen area & co ee supplies
Ordered lunches and maintained boardroom schedules Created presentations as needed
Assisted engineering with customer manual packages Organized and updated estimating logs
Assisted/Backup for shipping and spare parts coordinator Assisted/Backup for Accounts Payable and Receivable, sorting and mailing vendors payments and posting cash receipts Other duties and special projects were also assigned when needed HIGHLIGHTS
● Fluent in English and
Portuguese
● High level of verbal and
written communication skills
● Trained in Microsoft O ce
2010, Word Processing,
Access, and Excel.
● Very organized and
dependable
● Hardworking individual
● Familiar with the structure
and function of the various
departments of hospital
● Able to function e ectively in
fast paced environment and in
emergency situations
● Able to work in shift
● Ability to multitask and
prioritize the daily workload
and accustomed to meet tight
deadlines
● Strong keyboard skills
● First Aid and CPR certified-
2022
● I like to take challenges
and learn new things.
● I take pleasure in helping
people to the best of my
ability and work hard to
always have positive
outcomes.
Erie Shores Health Care, Leamington — Unit
Clerk/Registration Clerk and Switch Board
OCTOBER 2009 - MARCH 2019
Greet visitors at the desk with friendly and courteous manner Responsible for meeting the needs of the patients
Responsible for all outgoing and incoming calls
Experienced with referral management
Responsible for doing paperwork for admissions
Carrying forward doctor's orders
Ordering tests
Responsible for all patient transfers and making appointments for patients after their release from hospital
Registering patients for hospital services and passed on information to required hospital departments, and obtain signatures Answering and directing phone calls
Collecting payments for service
Completed all required forms and providing patient information as required by state and federal regulations
Accepted payment from patients according to policy and procedures by informing them of their payment options.
Clarified hospital's financial policy
Camoes Portuguese Club, Harrow — Executive O ce
Administrator
JANUARY 2008 - NOVEMBER 2010
Good communication and customer service skills to ensure e ciency with the organization
Arranging and greeting clients, suppliers and visitors directly via email, phone calls and direct mail or in person for booking events, payments, billing
Inputting, filing and managing the data that is stored within the organization o ce system
Ordering of equipment, o ce supplies and other inventories that were required
Timekeeping in physical form and payroll for sta ng REFERENCES
Available upon request
EDUCATION
ST. Clair College, Windsor
— College Certificate and
Diploma
St. Clair College, General O ce
Administration Program
Earned a Certificate: JULY 25, 2008
St. Clair College, Medical O ce
Administration Program
Earned a Diploma: MAY 01, 2009
Computer Investment,
Leamington — Work Start
MARCH 2002
Researched information on career
options and job opportunities
Wrote a portfolio on successful
career planning
Statement processing
Reporting to President/Vice President of the organization LDM Technologies, Leamington— General
Attendant/Quality Inspector
FEBRUARY 1997 - JANUARY 2008
Operated molding machines
Inspected and packed plastic auto parts
Prepared production reports
Painted and baked auto parts
Made quality decisions on inspected parts
Recorded product quality decisions
Dealt with quality control and supervisors to make the final decisions