CSR, Assistant, Receptionist, Specialist

Elizabeth P. Carter

***** *** ******* **. ******* MD, 21155

717-***-****

******************@*****.***

Skills and Qualities

• Efficient in time management

• Strong at multitasking

• Detail oriented

• Organization skills

• Excellent comprehension and retention

• Completed typing course

• Basics in accounting

• Basics in QuickBooks

• Experience in filing

• Adaptive to change

• Works well under pressure

• Flexible and reliable

• Excellent and Experienced in customer service

• Passionate, positive and motivated team member

• Experienced in multiple processing/mortgage friendly software Education

• Ashworth College – Online Course for Early Childhood Education

• Some College- Community College of Baltimore County

• High School Diploma

Employment

2019 – 2021 – Loan Processor/Loan Specialist/Processor Assistant I have worked as a loan specialist assisting in loan processing as well as working independently as a loan processor myself. Duties included reviewing the file to confirm all inputted information was accurate and consistent throughout all paperwork, running credit and analyzing the report, checking personal documents and inputting personal information such as income in the software and making sure all requirements are met by the borrower(s), completed all/any conditions required by lender(s). Working with lenders and communicating to make sure all steps are completed and on time to keep the loan moving forward. Scheduling appraisals, reaching out to borrower(s) for needs, submitting the loan to lender, etc. I have worked on multiple different software’s used by lenders and brokers and using professionalism to communicate with all parties involved in the loan process. The Greene Turtle- Owings Mills, MD

Bartender, April 2016— October 2017

• Greet guests upon seating

• Take care of full bar during busier hours as well as taking care of service bar

• Open and close bar according to restaurant standards

• Suggestively sell

• Provide a happy and memorable experience for bar guests and establishing relationships with regulars/frequents

• Make drinks to recipe

• Responsible for cash handling

• Take care of cocktail section as well as bar top (multi-task)

• Knowledge and responsibility in abiding by Maryland state alcohol laws

• Keeping up with fast paced work environment independently and with others Bar Louie- Owings Mills, MD

Server, September 2016 – September 2017

• Be knowledgeable while promoting menu items and company products

• Provide exemplary customer service

• Responsible for cash handling

Care Provider- Personal Employers

Nanny, January 2013 – Currently Employed

• Educate and stimulate young minds

• Schedule and coordinate activities

• Formulate daily routines

• Negotiate compensations

The Greene Turtle- Owings Mills, MD

Server, December 2011 – April 2016 (On and Off)

• Be knowledgeable while promoting menu items and company products

• Provide exemplary customer service

• Responsible for cash handling

Bartender for private and political parties for the past 3 years. Also bartended at Myth and Moonshine 2015-2016; a bar in downtown Canton, MD. Office/Phone Attendant- January 2011 – January 2012

• Phone attendant

• Dealt with customer service

• Responsible for cash handling

• Offered management position- respectfully declined Other-

Personal assistant for a privately owned accounting business. Responsibilities included filing and organizing paperwork, entering date through quickbooks, communication with clients, scheduling maintenance, and many other personal assistant duties. Personal assistant for a self employed realtor. Dealt with paperwork, phone calls, appointments/meetings, and finalizing process.

Interests and Activities

• Music: Guitar, Dance

• Sports: Soccer, Swimming

• Art: Painting, Drawing, Sketching

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