Janay Gallon

Saginaw, MI *****

aduxgp@r.postjobfree.com

+1-267-***-****

Objective: To succeed in a stimulating and challenging environment that will provide me with advancement opportunities.

As an energetic, self-starter, my goal is to secure a challenging position with a company that values dedication and commitment to company goals.

Retail Sales Skills

· Cashier – Compute sales prices, total purchases and receive and process cash or credit payment.

· Sales – Persuading others to change their minds or behavior, and talking to others to convey information effectively.

Office Administration Skills

· Answering phone – using a multi-line phone system to transfer calls as appropriate, give information and answer customer / client questions and concerns.

· Mailing correspondence – via fax machine or postal mail, assure that correspondence was place in outgoing systems as appropriate and according to written and verbal instructions. Warehouse Skills

· Providing analytical support not only for the facility to improve quality results, but possibly network wide as well.

· Root cause research into identifying process breakdowns within departments and providing data through use of various skill sets to find solutions to breakdowns.

· Analyzing and reporting data findings to complete reports on building capacity, inventory control metrics, error reporting, and performance management control.

· Scanning items into bins before being processed out for delivery.

· Correcting bin count errors

Willing to relocate: Anywhere

Work Experience

Lowe's Home Improvement - Customer Service Associate Lowe's Home Improvement - Saginaw, MI

October 2022 to Present

Customer assistance at the paint department and home decor. Making interior and exterior paint for customers.

Scanning in items into inventory. Storing boxes into top stock. Making sure customers are signed up to be a rewards member. Assistant Manager, Customer Support, Price Adjusting, Cashier, Deposit Handler.

Family Dollar - Saginaw, MI

March 2022 to August 2022

Providing customer service on the phone and in person at the store. Ringing up customers, stocking shelves. Adjusting prices, deposit handling.

Mail Sorter

Quad Graphics Communications - Westampton, NJ

September 2016 to August 2017

Direct mail production personnel – ran roll to roll trim/fold machines, insertion equipment and prepared mail to United States Postal Service standards.

Stocking Associate

Amazon - Robbinsville, NJ

April 2014 to August 2016

– Counted various items to ensure accuracy of customer’s order. Cashier/Sales Associate/Stocks

Fashion To Figure - Cherry Hill Mall, NJ

February 2012 to October 2014

Assist Customers in finding the latest styles and fashions that compliments their shapes and personalities. Answering phones, dressing mannequins and ringing up purchases. Satisfying customer’s in helping them with the latest trendy fashions.

Cashier/Sales Associate/Stocks

Stride Rite Shoes - Cherry Hill, NJ

August 2011 to May 2013

Assist customers in helping them find the perfect fit in shoes for young children. Measured shoe sizes and advised parents/customers on options. Help co-workers keep inventory in a neat manner so selections are found quickly. Answer phones, ring up purchases and restock shelves. Stocks Clerk/Sales Associate

Bare Feet Shoes - Cherry Hill, NJ

April 2011 to July 2011

Answered customer’s questions in a friendly manner about merchandise for kids, men and woman’s shoes. Gave advice to customers on merchandise selections. Provided information to co-workers and subordinates by telephone, in written form, e-mail, or in person. Packed and unpacked items to be stocked on shelves in stockrooms after censoring. Stocked shelves, racks, cases, and tables with new or transferred merchandise. Stamped, attached or changed price tags on merchandise, referring to price list.

Sales Associate

Forever 21 Retail, Inc. - Cherry Hill, NJ

November 2008 to August 2010

Greeted customers to assist a selection of trendy fun fashion for the young woman between the ages of 15 and 30 years old. Assisted the target customer by ascertaining what each customer wants or needs by using, knowledge of principles and methods for showing, promoting, and selling products or services. This included marketing strategy and tactics, product demonstration, sales techniques, and sales control systems. Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.

Customer Support, Cashier, Retail Décor Store. Sales Clerk 2-22-22 At Home - Cherryhill, NJ

Assisting customers with tips on what to purchase for new home. Ringing up items and price checking at register. Cleaning and re organizing shelves. Emptying out trash. Education

Camden County College - Camden, NJ

September 2013

High School Diploma

Pennsauken High School - Pennsauken, NJ

September 2007

Skills

• Cashier

• Compute sales prices, total purchases and receive and process cash or credit payment.

• Sales

• Persuading others to change their minds or behavior, and talking to others to convey information effectively.

• Answering phone

• using a multi-line phone system to transfer calls as appropriate, give information and answer customer / client questions and concerns.

• Mailing correspondence

• via fax machine or postal mail, assure that correspondence was place in outgoing systems as appropriate and according to written and verbal instructions.

• Providing analytical support not only for the facility to improve quality results, but possibly network wide as well.

• Root cause research into identifying process breakdowns within departments and providing data through use of various skill sets to find solutions to breakdowns.

• Analyzing and reporting data findings to complete reports on building capacity, inventory control metrics, error reporting, and performance management control.

• Scanning items into bins before being processed out for delivery.

• Correcting bin count errors

• Negotiation

• Computer Networking

• Product Demos

• Human Resources

Certifications and Licenses

Food Handler Certification

Contact this candidate