Assistant Server Customer Service
Resume:
AVINASH THOMBRE
**,****** ***, **** *** Kalyan Janta Sahakari bank,
Chinchpada Rd, Kalyan east, Maharashtra 421306,
India
****************@*****.***
DOB 15 Feb 1982
in
https://www.linkedin.com/in/avinash-
thombre-4442a540
Objective Experience hospitality professional with over 10+ years of fine dining experience. open for good position in an upscale resturant where I can continue to promote excellent hospitality and make all guests feel appreciated and valued. Experience vilayati lounge (Sakshi Hospitality)
assistant restaurant manager
•Monitor and manage guest complaints, ensure satisfaction and administer efficient follow up for the same to receive feedback.
• manage workload and ensure effective working of restaurant activities and maintain excellent standard to meet operational expectations.
• train and instruct employees to ensure a smooth transition in the company.
• administer training program and prepare schedule and handle inventory effectively.
• maintaining daily book keeping, prepaid cash and recorded deposits on nightly basis. April 2019
Costa Cruise
F&B Attendant
• picks up and delivers food and beverage during the service periods from the Galley to the dining room
• set up and clean the assigned area to guarantee the compliance to the PHS procedure and service standard.
• during the service bring the Gally area all the materials for washing facilitating the process by arranging them according to instructions received and bring back to the waiter station.
May 2018 - Dec 2018
Yellow banana food company
assistant restaurant manager
• maintaining daily bookkeeping prepaid cash and recorded deposits on the nightly basis.
• perform daily food orders checked invoice against charge and inventory received.
• ensure food safety and quality of food as well as guest satisfaction.
• manage invoice and receipts for all stocks and conduct a financial report at the end of a day.
• result problems faced by a floor staff members and the guest respond to encourage made by guest.
• create an implement a plan for advertising to achieve budget and increase sale. March 2017 - April 2018
A life called Bar
(Allia Hospitality Juhu mumbai)
Team leader
• Part of new launch team of the restaurant.
• To assist restaurant manager in the sales.
• To ensure periodic stock taking and inventory.
• To handle responsibilities related to complaints.
• upkeep maintenance of the department.
• Ensure highest level of guest satisfaction.
Oct 2016 - Feb 2017
Taj lands end
Mumbai
Guest Service Associates
Jan 2010 - Sept 2016
Education
Skills Point of sales
Microsoft word
Microsoft Excel
Projects
• part of re-launch of the restaurant.
• To assist restaurant manager in the sales.
• To ensure periodic stock taking an inventory.
• To handle responsibilities related to complaints.
• Upkeep maintenance of the department.
Princess Cruise
Dishwasher
• Responsible for all cleaning works and waste separation in the gallery according to company standards and HACCP.
• Responsible for dealing carefully with equipments machines and cleaning agents.
• Execution of Weekly general cleaning at the workplace.
• Adherence to cleanliness and hygienic regulations in complaints with HACCP and company standard.
• Joint responsibility for the safety rules in the kitchen area.
•Responsible for cleanliness of Chinaware cutlery glasses and kitchen equipment.
• Responsible for proper handling and storage of plates cutlery glasses and kitchen equipments.
April 2008 - Jan 2010
The Ambassador Hotel
Assistant Server
•Take orders for food & drinks kept a balance cash draw provide excellent customer service with positive attitude, open and close Store.
• Excelled in the Expectations to work large sections in a fast environment with a smile and positive attitude.
• Great guest with a friendly smile and positive attitude and provide grate customer service.
2003 - 2008
Mumbai
IHCTM
2001-2002 —
Mumbai
Food Supervisor
understanding Basic concept of food safety and hygiene FEB 2018 — FOSTAC FSSAI MUMBAI
Costa campus
"HERE FOR YOU" restaurant basic
April 2018 —
Asha International Institute of Marine Technology
Passenger Ship Femiliarisation
April 2018 —
Mumbai
HSC
2001-2002 —
Mumbai
SSC
1998-1999 —
Taj lands end
Relaunch resturant Ming yang Feb 2015
Additional
Information
Passport detail
R9237151
valid till Jan 2028
CDC details
MUM316818
valid till June 2028
Interests Music, Travelling
Language English, Hindi, Marathi
Reporting to the resturant manager under his order and observation ordering for new cutlery,crockery,Glass ware, linen,etc.
Setting up the area,side station, taking inventory, invitingguest for food testing. The life called bar ( Allia Hospitality )
New launch of the Resturant Oct 2016 - Feb 2017
Reporting to the resturant manager under his order and observation ordering for new cutlery,crockery,Glass ware, linen,etc.
Setting up the area,side station, taking inventory, invitingguest for food testing.
Contact this candidate