Customer Service Pharmacy Tech

Adaja Inman 904-***-****)

**********@****.***

EXPERIENCE

Mcdonalds. Boynton Beach, FL— Crew Trainer

May -2018- Feb-2020

My position required me to deliver customer service, take orders, handle cash giving and receiving, train new sta, prepare food and pack food. Mr.Shrimp Cajun Kitchen, Palm spring,Fl — Assistant Manager

Feb- 2020- July - 2020

My position required me to deliver customer service, handle safe deposit, close and open the store, count drawer every shift change, make pay in and payouts, handle food ( making sure the seafood remain fresh), take phone orders and online orders, serve food, dispute any situation,making sure enough food is prepped for the day, handle deliver truck.

Arbys, Jacksonville,Fl — Team Member

October- 2020- December 2020

My position required me to deliver customer service, take orders, handle cash giving and receiving, train new sta, prepare food and pack food. Walgreens Pharmacy, Jacksonville,Fl — Pharmacy

Technician

March- 2021 - June-2022

My position required me to provide great customer service to our patients. I had to fill prescriptions and type the new ones that we received from the doctors office so that the customer could pick up their medications. I had to call insurance companies to get overrides for the patients when needed. I'm trained on how to run PDP ons patients on the e force website.

HGS Healthcare - Customer Service

June -2022 – December 2022

My position required me to provide great customer service to our patients. I had to help members order their supplies, increase supplies by assessments, and have a call volume from 30-60 calls a day, reply to emails.

SKILLS

● Fast Learner

● Leadership

● Active Listener

● Social Skills

● Time Management

AWARDS

● 7 Honor Roll

Certificates

● Leadership

Award from

JTC

Organization

● National

Academy of

Future

Physicians

and Medical

Scientist

● Microsoft

O ce

Certification

● 7 Athletic

Awards

LANGUAGES

English

CVS Caremark- Pharmacy Tech

Novemeber-2022- Present ‘

My Position required me to take inbound and make outbound to patients doctors o ces regarding clinical information for there prior authorizations. I had to review patient informations making sure information is up to date.Deliver great customer service. EDUCATION

Santaluce High school, Lantana FL

August 2016- May 2018

John I leonard High school, Greenacres FL

August 2018- May 2020

Edward Waters College, Jacksonville FL — Bachelors August 2020- PRESENT

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