JAVAUGHN MATTHEWS

Mobile: (***) ***- **** ● E-Mail: aduxb0@r.postjobfree.com

QULIFICATION SUMMARY: Expert Customer service with over two years of experience in the food business. Strong communicator, able to easily connect with customers to understand thier needs & build a realationship with the company they love. Over 5+ years of experience in all aspect of taking care of children Looking forward to working within an organization where I can maximize my strategic leadership skills in a position of responsibility that offers professional growth potential.

EDUCATION

Borough of Manhattan Community College (BMCC), New York, NY

Multi-Media Arts Major, Expected Graduation 2020

James Madison High School, Brooklyn, NY

HS Diploma

WORK EXPERIENCE

NOMAD SWEET GREEN, BROOKLYN, NY 09/2016- 09/2017

MANAGER’S ASSISTANT

Greeted guests and explained food menu options at high- volume, sustainable-food oriented franchise restaurant

Took food orders and handled cash and credit card transactions at register

Accurately prepared orders according to Health Dept. food handling standards

Assembled creative presentation of new displays promoting seasonal product for sale

Tracked inventory weekly for supply reorders

Collaborated with Store Manager to intake deliveries and field customer feedback

Performed all closing cleaning duties

POSTMATES, NEW YORK, NY 05/2016- 07/2016

DELIVERY ASSOCIATE

Ensured timely delivery of client goods for predetermined customers on specific routes.

Reviewed orders prior to delivery to ensure accuracy.

Prioritized delivery routes based upon job size and complexity in order to ensure maximally efficient delivery times.

Received and catalogued all distributor merchandise according to brand and size.

SWEET HOME DAYCARE, BROOKLYN, NY 06/2018- 08/2018

TEACHER’S ASSISTANT

Collaborated with Program Director in overseeing after-school program at local community center.

Assisted with writing lesson plans and designing activities for multiple school subjects

Created team-building games for recess and rainy day activities

Maintained clean and organized workspace areas

ADDITIONAL SKILLS

Proficient in Microsoft Office (Word, Excel, PowerPoint, etc); excellent written/oral communication skills

Skilled in POS and Verifone Credit Systems

Friendly and upbeat personality, with 5-star customer service, adept at creating regulars and generating repeat business

Efficient multi- tasking abilities

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