Medical Assistant Customer Service
Resume:
********@*******.***
Houston, Texas
OBJECTIVE
Experienced and passionate healthcare worker looking for a Certified Medical Assisting position in a hospital or a medical office where my experience will promote excellent health care. SKILLS/CERTIFICATIONS
● BLS
● HIPAA
● CMA
● OSHA
● Bilingual in English and Arabic
EDUCATION
Medical Assisting Program
Remington College-Houston Campus May 2006
GPA: 4.0
CLINICAL SKILLS
● Patient Assessment Skills
● Basic lab procedures
● Drug administration
● Aseptic techniques
● Venipuncture skills
● IV
● First Aid and injuries
● Triage
● Vital signs
● EKG
ADMINISTRATIVE SKILLS
● Insurance verification and filing
● Billing and coding
● Microsoft Office
● Management experience
● Bookkeeping
● Data input
HONORS
● President’s list May 2006
● Perfect attendance May 2006
ORGANIZATIONS
American Medical Technologist, Member Mar 2006-Present PROFESSIONAL EXPERIENCE
Radwan’s Clinic
Certified Medical Assistant Feb 2018 - Jan 2019
● Roomed and charted patients, performed phlebotomy, and verified insurance
● Administered injections, performed EKG’s, urinalysis and tray set-ups
● Managed electronic health records
● Performed autoclaving and managed inventories
● Managed the front desk and called in prescriptions to pharmacies El-Enaya Medical Center Houston, Texas
Certified Medical Assistant Jan 2015 - Dec 2016
● Administered oral medication, intramuscular injections and IV’s
● Performed phlebotomy, EKG’s, and urinalysis
● Assisted in clinical procedures and wound care
● Took patients’ vital signs and provided hygienic care to patients
● Sterilized equipment
● Assisted nurses as directed for a variety of needs
● Transported patients within the hospital
● Gathered patients’ medical histories and prepared them for examination
● Handled reception duties
Ultra Care EMS Houston, Texas
Dispatcher May 2012 - June 2013
● Interacted with callers and nurses requesting emergency/non emergency services from nursing homes
● Retrieved information from callers and transmitted to fire/emergency service personnel
● Monitored the location and status of fire, emergency medical, and other agency units in the field
● Maintained a positive customer service attitude at all times
● Prepared different forms of documentation including reports and logs Houston Dialysis Houston, Texas
Medical Assistant Volunteer April 2008 - Sept 2008
● Maintained medical records, vital signs, billing and coding (Medicaid), lab procedures, insurance verifications, patients check ins, and injections.
Houston Women’s Care Associates Houston, Texas
Medical Assistant (Externship, 160 hours) Feb 2006 - March 2006
● Completed patient charting, assisted with filing, and handled reception duties
● Completed bookkeeping, laboratory paperwork, urinalysis, tray set-ups, and autoclaving
● Took patient’s vital signs and chief complaints
● Assisted eight doctors within the facility
IMAN ACADEMY Houston, Texas
Nurse Assistant Aug 2006 - May 2011
● Handled minor injuries and procedures
● Performed drug administration
● Maintained medical records, shot records, and allergies
● Assessed vital signs
7-Elevin, INC Plano, Texas
Assistant Manager March 1995 - May 2002
● Handled bookkeeping, cash deposits, customer complaints, cash registers, and all supervisory
● Trained new employees and provided excellent customer service
● Ordered merchandise and answered phone calls
REFERENCES
● Khalid Kebati - Principal at Iman Academy
Contact: **********@*******.***
● Ziad Hage - Administrative Director at Iman Academy Contact: 832-***-****
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