Novis Cullom

Tulsa, OK *****

adux9v@r.postjobfree.com

+1-918-***-****

Work Experience

Concierge Agent

ConsumerAffairs - Tulsa, OK

March 2020 to August 2022

Inbound and outbound calls, emails,text, assisting consumers with their research for big purchases example: home warranty, auto warranty, home alarm security systems, walk in tubs, and medical alert devices and much more.

Customer Service Representative

Coca-Cola Bottling Co. Consolidated - Tulsa, OK

January 2011 to June 2019

Inbound and outbound calls placing orders and selling in new products and answering questions about orders. Best sales agent.

Fraud Prevention Specialist

Metris Companies/HSBC - Tulsa, OK

January 2000 to June 2010

Monitoring accounts for suspicious activity. Contact customers verifying credit card activity valid, if not close account and forward to Fraud investigator. Top fraud specialist. Safety Specialist

Army Corps of Engineers - Tulsa, OK

August 1992 to December 2000

Customer service and safety duties bookkeeping and data entry. Sales Representative

Education

Associate in Business in Business

Langston University - Tulsa, OK

August 1993 to May 1996

Skills

• Call Center

• Customer Care

• Customer Service

• Customer Support

• Microsoft Office

• Microsoft Word

• Microsoft Powerpoint

• Microsoft Outlook

• CSR

• Outbound Sales

• Cold Calling

Contact this candidate