Service Representative Data Entry
Resume:
Novis Cullom
Tulsa, OK *****
*************@*****.***
Work Experience
Concierge Agent
ConsumerAffairs - Tulsa, OK
March 2020 to August 2022
Inbound and outbound calls, emails,text, assisting consumers with their research for big purchases example: home warranty, auto warranty, home alarm security systems, walk in tubs, and medical alert devices and much more.
Customer Service Representative
Coca-Cola Bottling Co. Consolidated - Tulsa, OK
January 2011 to June 2019
Inbound and outbound calls placing orders and selling in new products and answering questions about orders. Best sales agent.
Fraud Prevention Specialist
Metris Companies/HSBC - Tulsa, OK
January 2000 to June 2010
Monitoring accounts for suspicious activity. Contact customers verifying credit card activity valid, if not close account and forward to Fraud investigator. Top fraud specialist. Safety Specialist
Army Corps of Engineers - Tulsa, OK
August 1992 to December 2000
Customer service and safety duties bookkeeping and data entry. Sales Representative
Education
Associate in Business in Business
Langston University - Tulsa, OK
August 1993 to May 1996
Skills
• Call Center
• Customer Care
• Customer Service
• Customer Support
• Microsoft Office
• Microsoft Word
• Microsoft Powerpoint
• Microsoft Outlook
• CSR
• Outbound Sales
• Cold Calling
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