RICKY C VALENCIA

adux9c@r.postjobfree.com 970-***-**** LaSalle, CO 80645

Many years of Manufacturing, Sales and Customer Service experience has provided me with the ability to communicate with both customers and co-workers to achieve both personnel and professional success while always putting both internal and external customers first. I approach every position with a listen and learn mentality to always try to do the best job possible.

Billing

Cash handling

Forklifts

HVAC

Materials

Packaging

Quality

Repairing

Sales

Scheduling

Production positions

Materials movement

Loading and unloading protocols

Documentation ability

Operator City And County Of Denver - Human Services - Denver, CO 12/2020 - Current Maintained cleanliness of testing booth and testing materials to comply with CDC guidelines. Collected and prepared nasal-pharyngeal samples for PCR testing of COVID-19 in accordance with standard methods and processes.

Followed in-process quality control procedures and performed accurate data entry of patient information to prepare collected specimens for testing and analysis. Technician Aptive Environmental - Commerce City, CO 07/2020 - 11/2021 Prioritized and organized tasks to efficiently accomplish service goals. Communicated with customers to discover problem areas. Mixed and dispersed products as directed by product directions to insure best results with safety being the highest priority.

Sales Representative Loh Miller & Co - Johnstown, CO 02/2019 - 07/2020 Sales of HVAC equipuipment and parts.

Fostered relationships with customers to expand customer base and enhance loyalty and retention. Identified customer needs to deliver relevant product solutions and promotions and meet target budgets. Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.

Assisted the warehouse when needed with delivery of products to customers. Forklift certified. Sales Representative Carmax - Loveland, CO 03/2018 - 01/2019 Sales of cars and trucks Temp.

Identified customer needs to deliver relevant product solutions and promotions and meet target budgets. Improved profitability and developed pipeline leveraging multiple marketing channels and sales strategies. Fostered relationships with customers to expand customer base and enhance loyalty and retention. Summary

Skills

Experience

RFG Manufacturing 02/2017 - 03/2018

I was hired for a line support position at Owens Illinois. I operated forklifts to move pallets of bottles from the end of multiple lines to ware staging. I moved both cased and bulk products along with dunnage supplies as needed. Sales Manager Mattress Firm - Greeley, CO 03/2015 - 01/2017 Sales of sleep products.

Supported all sales team members to drive growth and development. Provided information on company promotions and special sales to customers. QA and Trainer Vestas 09/2013 - 02/2015

Sent to the UK to learn a new product specifically to learn the trimming and quality aspects of the product; I then was charged with initial inspections, trimming and repairing as required while training other employees the same. This includes following dawning and repair specifications. RFG Manufacturing 04/2011 - 06/2013

Loaded machines with packaging materials Inspected finished product for defects in workmanship and printing quality.

Sales and Service Consultant Comcas 06/1996 - 02/2011 Opened and closed the store as scheduled.

Had face to face contact with customers dealing with all aspects of Comcast services, billing, equipment issues and sales and service of new and existing customer This position requires the handling of payments Scheduling of trouble calls as well all other customer problems as needed also cash handling and balancing of cash drawer at the end of shift.

A confident and driven sales person who has many years' in sales, customer service and manufacturing from electronics to wind energy. I have worked for companies like Western Electric, AT&T, Compaq, US West and Verizon just to mention a few.

Personal Information

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