Forklift Operator Customer Service

JE James Earls Jr.

Surprise, AZ ***** 480-***-**** **********@*****.***

PROFESSIONAL

SUMMARY

Dedicated Rideshare Driver with over 5 years of experience transporting passengers and accomplishing deliveries. Recognized for consistently exceeding customer expectations for quick response and pleasant transport experiences. Consistently high revenue producer with outstanding safety record. Dedicated Rideshare Driver with over 5 years of experience transporting passengers and accomplishing deliveries. Recognized for consistently exceeding customer expectations for quick response and pleasant transport experiences. Consistently high revenue producer with outstanding safety record. SKILLS Passenger assistance

Dispatch procedures

Accurate money handling

Clean driving record

Multi-passenger vehicles

Safety regulations

Vehicle operations

Good listening skills

Written Communication

Mobile platforms

Road regulations knowledge

Traffic patterns familiarity

Computer skills

Data management

MS Office

WORK HISTORY UBER PARTNER 05/2015 to CURRENT

Uber Technologies Inc. San Francisco, CA

Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness and customer service.

Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.

Waited for passengers at designated high-volume locations such as airports and popular nightlife spots.

Maximized passenger satisfaction by keeping vehicles in safe and clean operating condition.

Stored passenger luggage and personal items with care for safety and security.

Transported high-value clients with professionalism and discretion. Answered, scheduled and responded to reservation calls at specific times and locations.

Worked flexible hours; night, weekend, and holiday shifts. FORKLIFT OPERATOR 11/2016 to 01/2018

Adelta Logis Indianapolis, IN

Transported goods between warehouse locations according to shipment and storage needs.

Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.

Unloaded and stacked materials by raising and lowering lifting devices. Removed orders from storage, wrapped and staged for shipments. Unloaded materials and goods at designated locations for best project availability.

Packed items into appropriate containers for shipment. Boosted team efficiency by moving materials with forklifts, cranes and other equipment.

Communicated with floor managers to determine merchandise placement. Used strapping and bracing techniques combined with proper balancing to prevent load shifting.

Received cargo by lifting and moving it using hand trucks and pallet jacks. Changed out forklift batteries and connected batteries to battery charger. Manually counted Number of picked and packaged orders for any loss. Monitored area for pedestrian and vehicular traffic while operating various types of equipment, including forklift, reach truck and cherry picker. INSTALLATION TECHNICIAN 08/2012 to 11/2016

AT&T Indianapolis, IN

Evaluated equipment to determine if it needed to be repaired or replaced. Followed all company guidelines regarding safety procedures when out in field.

Used hand and power equipment for hoisting, measuring, testing and drilling of various types of installations.

Maintained high level of safety when using hand and power equipment for hoisting, measuring, testing and drilling of various types of installations. Maintained updated knowledge of all equipment, products and services to properly educate customers.

Completed extensive job report for each service call. Collected customer signatures once installations and repairs were finished to complete fence process.

EDUCATION High School Diploma 06/1987

William A. Wirt High School, Gary, IN

Contact this candidate