Kajal Raj

732-***-****

adux75@r.postjobfree.com

Overview:

Diligent multi-skilled professional with an accomplished 14+ years of IT background, experienced with a keen ability to understand, coordinate, and working with large teams and building complex systems and establishing quality assurance.

ISTQBCTFL certified QA with 10+ years of experience in manual testing and 5+ years of experience in Automation.

HackerRank certified in java, development experience of 5+ years in languages as java and C#.

Certified scrum master (PSM1) with 6+ years of experience running various scrum ceremonies

Experience leading all phases of diverse technology projects including four years of software development and more than 8 years of QA experience on web as well as mobile platform.

Value driven and proactive leader providing hands on experience of Project Management with Quality assurance of small as well as large scale projects.

Experience in QA across the entire project lifecycle including test case creation, script development, black box testing, and regression testing.

Skilled in Analysis, Design and Developing test cases for SQL objects verification and testing

Experience in Execution of Test Cases and Preparation of Test Data, Strong experience in database design using SQL, PL/SQL, and stored procedures and views.

Extensive experience in different phases and methodologies of Software Development Life Cycle such as Waterfall, Agile, Scrum, Kanban, and Scaled Agile Framework (SAFe)

Can provide support to management to develop project scope, budget, timeline, forecast, assumptions, stakeholders, objective, deliverables, risks, constraints, and milestones.

Have in-depth knowledge of Software Development Life Cycle (SDLC) methodologies, assisting and working on several projects, vast experience working in Agile and Waterfall. Primarily in Agile methodology. Handling Scrum teams offshore and onsite.

Managed SQA team to develop, qualify, Ops and ship timely releases in all stages of Waterfall, Agile Scrum, and Kanban Software Development Life Cycle.

Experienced in SQA (Software Quality Assurance) including manual as well as automated testing with tools such as SeleniumWebDriver/IDE/Grid, TestNG, JIRA, Zephyr and Confluence.

Extensive working experience with cloud computing platform Azure.

Specialized in user requirement analysis, documenting test plans, execution of test cases to verify application functionality against business requirements.

Experience in Testing GUI and Mobile applicationfunctionality testing – iOS, Android.

Diligently supported PI Planning and Scrum of Scrums with other ART Scrum Masters in SAFe environment. Expertise in MS Office Suite, MS Project for Project Plan and MS Visio

Extensive success in creating prototypes, wireframes and other project artifacts like Use Case diagrams, State diagrams, Activity diagrams, Process Flow diagrams and Data Flow diagrams using MS Visio.

Expertise in working and testing with performance monitoring tool New Relic

Extensive experience working and testing with event streaming platform Confluent Kafka

Solid knowledge in Java and OOPS concepts (Inheritance, Encapsulation and Polymorphism), Object, Method, Interface, Abstract Class, Keywords and Variables required for Selenium frameworks.

Extensive experience working with databases like PostgreSQL, Oracle and MySQL.

Worked on business and functional requirements gathering and documentation, use case preparation, data profiling, prototyping, data mapping and end to end data/process flow diagrams.

Experienced in Compatibility Testing (cross Windows/ Mac and Android/ iOS platforms, cross browsers, cross mobile devices - phones, tablets, and iPads).

Expertise in understanding Requirements and attending for Requirement sessions and giving the estimates for testing those requirements. Experience in preparing project estimates, Quality Metrics, Automation Metrics, ROI and define the strategy to drive automation projects.

Expertise with UI component testing using Storybook React.

EDUCATION

Master of Computer Applications - UPTU, India - June, 2007

Bachelor of Science in Mathematics - L.N.M.U., India - 2002

CERTIFICATION

HackerRank Java Certified

https://www.hackerrank.com/certificates/084b403da6f5

ISTQB Certified Tester CTFL 2021

https://atsqa.org/certified-testers/profile/d113242c90e145c4b497811e8ef47a63

Professional Scrum Master PSM1 2018

https://www.credly.com/badges/39aba9c2-24de-4fc7-90b5-1a2d7bdf025b

Advanced Diploma in Web Application, NIIT

JAVA Programming, NIIT

C# Programming, NIIT

SKILLS

Languages

SQL, PL/SQL, XML, HTML, VB Script, .Net, ASP.Net, VB.Net, Java, Java Script

Databases

PostgreSQL, MS SQL Server, MS Access, Oracle 8i/9i

Automation Tool and Framework

Selenium, TestNG, Maven, Page Object Model, Page Factory

API testing tool

Postman, SoapUI, REST Assured

Test Management Tools

Zephyr, qTest, QTP, Mercury Quality Center, Test Director

Defect Tacking Tool

TFS, JIRA, Clear Quest, BugZilla

Event Streaming Platform

Confluent Kafka

Performance Monitoring Tool

New Relic

Container Management Tool

Rancher

Agile Meeting Tool

Parabol

Diagramming Tool

Lucid Chart, MS visio

UI Component Tool

Storybook, Figma

Identity and Access Management tool

CyberArk

Code repository and versioning tools

GitHub, SVN

PROFESSIONAL EXPERIENCE

Sr. QA Lead (May 2022- Till date)

Office Depot(Varis) – Boca Raton, Florida

Varis is a division of ODP corp and is reimagining procurement by connecting buyers and suppliers in a trusted marketplace across multiple categories. Their consumer-like shopping experience simplifies the buying process to save time and money.

Roles and Responsibilities:

Provided QA support to three scrum teams for their microservices based API development and UI component development

Collaborated with developers and product owners to stay current on project needs and intended functionality.

Led three member QA team to prioritize, assign and monitor QA process

Used Postman for microservices based API testing

Performed API testing using Swagger UI

Prepared test data and wrote and executed complex SQL queries for validating data in database.

Performed UI component testing using storybook.

Used Crossbrowser tool to perform UIN component testing over different browsers and mobile devices.

Used Zephyr to plan and execute regression test cycles

Used Agile and Scrumframeworks to complete release on time and in well- organized sprints.

Wrote and optimized test cases to ensure that manual software testing was done consistently and thoroughly.

Develop and maintain both automated and manual test cases, test suites, and test plans.

Participating in discussions with developers and product owners to understand the business requirements and come up with detailed use case scenarios

Creates and executes moderately complex SQL queries in PostgreSQL Database

Perform Code review via GitHub and approve PRs.

Used various tools like Confluent Cloud for Kafka, Microsoft Azure Portal, New Relic, Rancher and Cyber Ark through out the QA process

Work with Developer to capture defect and understand root cause of problem.

Created and updated various documents on Confluence and charts of Lucid Charts

Analyze and construct source data for testing scenarios.

Lead daily QA meetings to discuss testing roadblocks, resources, and QA pipeline.

Implement Regression and Smoke/Sanity test execution.

Manage tickets in JIRA and participated in Stand-up meeting, weekly automation meeting and weeklyassessment meetings with business analysts and developers.

Produce test results/screenshots& upload to JIRA.

Develop and execute formal test plans within schedule constraints.

QAresource planning for smooth and timely delivery of all JIRA stories for all the three teams.

Coach and advice QA resources as required.

Actively participating in all SCRUM ceremonies including grooming, planning, retrospective and review.

Debugged code and found root causes of problems by reviewing configuration files and logs.

Technology/Skills: Postman, Storybook, Confluent Cloud for Kafka, Microsoft Azure Poral, New Relic, Lucid Chart, Jira, Confluence, PostgreSQL, GitHub, QTest, Zephyr, Crossbrowser tool

Sr. QA Automation Engineer/Lead (March 2020- April 2022)

Santander Bank - Boston, MA

Santander Bank, N. A., formerly Sovereign Bank, is a wholly owned subsidiary of the Spanish Santander Group. It is based in Boston and its principal market is the north-eastern United States. It operates about 650 retail banking offices and over 2,000 ATMs and employs approximately 9,800 people. It offers an array of financial services and products including retail banking, mortgages, corporate banking, cash management, credit card, capital markets, trust and wealth management, and insurance.

Roles and Responsibilities:

Collaborated with developers and product owners to stay current on product features and intended functionality.

Led a 4 member QA team to conduct smooth QA process for two scrum teams

Tracked, prioritized, and organized defects, collaborating with development team to ensure timely corrections with chair.

Compared every product’s function, performance and design compliance to design standards and customer needs.

Write end-to-end tests using Postman.

Used Agile and Scrumframeworks to complete release on time and in well- organized sprints.

Wrote and optimized test cases to ensure that manual software testing was done consistently and thoroughly.

Maintain automation framework and used POM Page Object Model approach to develop automation scripts using Java and Selenium WebDriver.

Develop and maintain both automated and manual test cases, test suites, and test plans for Santander's proprietary platform.

Creates and executes moderately complex SQL queries (Oracle Database)

Create and update Testing Scorecards with detailed percentage complete analysis.

Capture and communicate highly complex technical information clearly and articulately for all levels and audiences progress and levels of risk.

Capture results from team members and/or my testing and compare to expected results.

Work with Developer to capture defect and understand root cause of problem.

Analyze and construct source data for testing scenarios.

Ran automated testing scripts daily as part of regression and integration testing.

Lead daily QA meetings to discuss testing roadblocks, resources, and QA pipeline.

Implement Regression and Smoke/Sanity test execution using Selenium WebDriver.

Manage tickets in JIRA and participated in Stand-up meeting, weekly automation meeting and weeklyassessment meetings with business analysts and developers.

Responsible for the Continuous Delivery pipeline given to all application teams as the yon-board to Jenkins as a part of migration.

Developed automation test code using Java in Eclipse, Maven andTestNG framework.

Developed and generated automation test reports for end-to end and regression automation suite.

Automated REST API calls to fetch and create test data

Preparation of Test Cases based on ETL Specification Document, Use Cases.

Produce test results/screenshots& upload to Test Director/Quality Centre.

Develop and execute formal test plans within budget and schedule constraints.

Apply business and functional knowledge to meet the teams' overall test objectives. Coach and advice testers as required.

Educate and trainQA team members on new software systems and QA tools.

Worked with Jira to identify and track defects, as well as assist developers in resolving issues by completing additional tests.

Technology/Skills: Jira, Rally, Confluence, Oracle, Selenium WebDriver, TestNG, Java, Jenkins, Extent Reports, SoapUI, Android studio, Eclipse, SVN Tortoise, Android OS, iOS SDK.

Sr. QA Engineer/QA Lead(October 2017- March 2020)

Kemper Life and Health. - Chicago, IL

Kemper is an American insurance provider with corporate headquarters located in Chicago, Illinois. With nearly $15 billion in assets, the Kemper family of companies provide insurance to individuals, families, and businesses.

Roles and Responsibilities:

Developed Test Cases based on the Requirement documents.

Collectedsamples of the various Bill types/Subtypes for use cases, mockups and test scenarios.

Gathered requirements for making changes to the existing Electronic Medical Records (EMR), Electronic Health Records (EHR) and Ambulatory Services for the existing Epic Interfaces.

Responsible for writing and maintaining automation scripts for regression and functional testing using BDD framework.

Involved in writing Test Plans and Test Strategies.

Updated/maintained the test scripts for regular/patch releases and executed the test scripts.

Involved in testing application on different mobile Platform such as iOS and Android devices.

Writing and executing test scripts in Selenium IDE.

Recorded and plays back test in Firefox using Selenium IDE.

Experienced in Web API, functional and performance testing.

Ensured that all tests are conducted and documented according the accepted standards.

Execution of tests, Reporting of defects

Experience with automated testing tools and creation of test harness.

Lead test team interaction with DevOps team to integrate with CI/CD pipelines.

Configured Selenium WebDriver, TestNG, Ant tool and created selenium automation scripts in java using JUnit prior to agile release.

Involved in automating test cases using Selenium WebDriverwithTestNG.

Extensively worked on selenium web Driver with Java.

Conducted root cause and trend analysis of the defects.

Identify the test scenarios with understanding of systems interfaces and application

Implemented open source web test tool Selenium WebDriver for cross browser and cross platform web testing.

Performed Integration Testing, Security Testing, Positive & Negative Testing.

Expertise in writing SQL complex queries using SQL Server database.

Collaborated with Product and Development teams to identify product and technical requirements.

Reviewed and verified requirements and design specifications for validity in overall product design, with an emphasis towardsproduct testability and verification.

Published detailed test strategies, test plans and test cases and developtest cases and detail test scenarios for Quality Assurance Engineers and oversees their execution, tracking and automation.

Ensured proper execution of regression test procedures and automated test suites and scripts.

Participated in design, code and functional product reviews to facilitate white-box test design.

Reviewed project progress, evaluates results and recommends corrections in technical applications and analysis.

Lead in the identification and resolution of problems and defects.

Initiated investigation processes, identifies and reproduces bugs or defects and drives issues and improvements to resolution.

QA Engineer (June 2017- October 2017)

UTech Products Inc - Schenectady, NY

UTech / Endosoftis having around 150 concurrent projects for clients from US, UK, Canada and Middle East. The projects were running on their own without a fix schedule and timeline as there was no way of tracking the exact progress of the project.

Roles and Responsibilites:

Worked in a multi team Agile environment closely with developers, PM’s, team leads to achieve manual testing and automation goals.

Performed analysis of stories to find avenues to further the automation of initiative.

Analyzed technical design documents, system requirements, and business requirements.

Designed and implementedfunctional test plans and test cases based on system understanding and analysis of functional and system specifications.

Actively participated in kick-off meetings, daily stand ups, and weekly scrum meetings providing QA status updates on different user stories.

Attending sprint planning sessions, user story grooming sessions and retrospective meetings in a rapid and effective agile environment.

Validated data from frontend to backend tables in Oracle Database using SQL queries.

Performed end-to-end testing manually.

Worked in various defects and projects as support for frontend teams as well as clients.

Worked and supported multiple projects for the defect support and coordination.

Used Quality Center to report and track defects. Ensured that the severity level for the bugs was assigned properly and the highest severity bugs were resolved immediately so interacted with developers to resolve any defects and issues.

Exported test cases into Jira. Used Jirabug tracking tool to analyze&capture bugs, track and manage dashboard any type of updates for project release.

Actively interacted with the Business Analyst and Dev team to identify bugs

Created reusable automated test scripts using Selenium and other automation tools.

Maintained the ownership of key features for both manual and automation testing and be an SME for that feature.

Performed API testing via Postman tool

Performed Regression testing via automation on a biweekly basis.

Sr. QA Engineer (November 2011- October 2016)

nKAPs Intellects Pvt Ltd – Noida, India

Roles and Responsibilites:

Direct management of four on-site and offshore QA engineers to assure high level of coverage across all aspects of testing including UI and APItest execution, web as well as mobile app testing, integration, regression, automation, performance, load, end-to-end, ad hoc and user acceptance testing with direct support to project managers, BSA’s and developers to accelerate development and meet deadlines.

Compiled test case documentation and QA reports for tracking and presentation purposes.

Lead QA team for testing of various apps on mobile for different domains including GPS, GIS and retail.

Full QA ownership of multiple concurrent IT projects across numerous teams including training and placement of new team members.

Involved as part of automation team using QTP, developed test scripts.

Tested critical bug fixes including critical fixes and coordinated with developers in release of bug fixes meeting tight timeline.

Involved in Backend Database testing in Oracle using SQL.

Provide Feedback and recommendations to developers on software usability and functionality.

Sr. Software Engineer (April 2009- November 2011)

SKAN DbyDxPvt Ltd – Noida, India

Roles and Responsibilites:

Communicate with client to understand project requirement and create requirement specification document

Prepare project plan and timeline

Develop project and database architecture

Design, develop, and unit test applications in accordance with established standards

Develop, refine, and tune integrations between applications

Analyze and resolve technical and application problems

Debugging and optimization

Prepare test and production environment

Communicate with client over project progress

Configure and implement CRM functional and application modules at the client site.

Identify CRM capability gaps and find ways to bridge them

Create custom workflows

Develop real-time dashboards for stakeholders

Build and maintain integrations to third-party applications

Perform Unit testing, Component testing, Integration testing, System testing, Regression testing and performance testing

Migrate CRMcustomizations between versions document all technical work

Create CRM training materials for end-users related to customizations

Project Engineer (QA) (August 2007- April 2009)

Wipro Technologies – Hyderabad, India

Roles and Responsibilites:

Requirements gathering

Preparing Requirement Specification Document

Design, planning, and development of the software application that performed automated testing of the protocol.

Interacting with the client during client review meeting

Planning and scheduling team activities

Creation of Test Plans and Test Cases

Handling Enhancement request

Bug fixes

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