TRACY A. DAMATO

** *** *** ****

Levittown, NY 11756

516-***-**** adux6t@r.postjobfree.com

SUMMARY

To incorporate my diverse background in customer service, veterans advocacy and administrative support into a position with a community outreach or social service agency or organization to create a positive and productive environment for residents, particularly our veterans, senior citizens and others to gain access to traditional and non-traditional resources.

EXPERIENCE

Cle

VET2VET PEER FACILITATOR/COMMUNITY OUTREACH LIAISON 10/26/19 - Present

Mental Health Association of Nassau County

(ADDRESS)

Vet2Vet Peer Facilitator

-Provide compassion care and assistance to struggling veterans seeking support to regain a foothold in society; generate needs assessments to determine the best match for available resources to meet client needs; serve as a liaison between veteran-focused organizations and support agencies to identify service gaps and seek collaborative and cost effective solutions; assist with fundraising events and morale boosting activities for veterans and their families.

ADMINISTRATIVE OFFICE SUPPORT 10/3/16 – 5/30/17 and 11/6/17 -5/31/18

Nassau County Department of Public Works

(ADDRESS)

-Provided office assistance and administrative support to a multi-million dollar department with extensive responsibilities involving infrastructure; coordinated internal document development for department staff and residents including clerical services and typing duties and data entry; worked with interoffice employees to increase customer service and to maintain project flow.

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Case Manager 2/14/11 – 8/31/16

Nassau County OHCD

Hempstead, NY 11550

·Provided assistance to homeless residents and veterans struggling with homelessness and housing crisis issues in Nassau County

·Developed collaborations with government agencies and community organization to help displaced County residents to reduce red tape and achieve results

·Streamlined support services to expedite case work for veterans and bridged the gaps to resources to help veterans and their families

·Computer used programs-outlook,mircosoft excel, mirosoft word

4/05 – 4/10

Pharmacy Tech CVS

Provided data entry services for customers including prescriptions and tracking information

Assisted with ordering medications and maintaining inventory to make sure that customer orders would not be delayed

Provided customer service where needed and assisted with cashiering duties to cover breaks

4/05-4/10

6/86 – 5/97

Town of Hempstead Parks and Recreations and Town Clerk’s Office

1 Washington St Hempstead NY 11550

·For the Parks Department, I worked in the children’s area and assisted with arts and crafts, distributed recreation equipment. For the Clerk’s Office, I assisted with filling out marriage licenses for residents.

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EDUCATION

9/82-6//88

W.T. Honors Diploma - 1988

W.T. W.T. Clarke Junior and Senior High School

Edgewood Drive

Westbury, NY 11590

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