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Documentation Specialist Service Rep

Location:
Kenosha, WI
Posted:
January 26, 2023

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Resume:

Kelly Mason

adux6g@r.postjobfree.com 262-***-****

**** **** *** *******, ** 53140

Career Summary:

Commitment to excellence and dedication to achieve assignments and goals. The ability to learn quickly, work under pressure, and meet multiple demands. Power to motivate others, compatibility with all types of people.

A productive team member and can work independently.

Professional Experiences

•Assess students' progress throughout tutoring sessions.

•Provide instruction to individual or small groups of students to improve academic performance, improve occupational skills, or prepare for academic tests.

•Review class material with students by discussing text, working solutions to problems, or reviewing worksheets or other assignments.

•Participate in training and development sessions to improve tutoring Teach students study skills, note-taking skills, and test-taking strategies.

•Answer user inquiries regarding computer software or hardware operation to resolve problems.

•RPG IV, Java, Microsoft Visual Basic®, SQL, and CL, HTML5

•Microsoft Access, Microsoft Windows XP, Microsoft Windows 7, Microsoft Windows 8, and Microsoft 2012 server

•Keep records of customer interactions or transactions, recording details of inquiries, and complaints

•Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.

•Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment.

•Project manager of the annual Earth Day event

•Treasurer of the South Eastern Wisconsin Chapter AITP Club

Work History

EDI Specialist and Software Developer Central Park Data Systems 02/17 – 07/20

Software Engineer Smalley Steel Ring 06/15 – 02/17

Student Tutor Gateway Technical College 06/14 – 05/15

Customer Service Rep/Credit Cards Arlington Industries 11/09 – 04/13

Sales Rep Vector Marketing 07/09 – 11/09

Clinical Clerical Cortech Staffing – Abbott Labs 04/07 – 04/08

United Hospital Systems Clinical Documentation Specialist 06/05 – 03/07

Holy Family Hospital Health Information Assistant 09/04 – 06/05

Education

Gateway Technical College Anticipated graduation date 05/2015

Associates Degree IT Software Developer

•Generated reports from scratch

•Created interactive maintenance program / service programs

•Created program with embedded SQL

Maine East High School Graduated 05/2002

General Studies



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