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Customer Service

Location:
Osogbo, Osun, Nigeria
Posted:
January 26, 2023

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Resume:

OGODO ERHUMU STEPHAINE

Address: House *, Airport Road, Prime Area, Osogbo, Osun State

Phone: 070********

Email: adux4y@r.postjobfree.com

Date of Birth: 21stJune, 1995

State of origin: Delta state

OBJECTIVE:

To achieve the establishment’s target through dedication and innovations. PROFILE:

A talented and diligent young Woman.Trustworthy and efficient in her duties. SKILLS SUMMARY:

Management skills; Ability to manage people and resources.

Strong leadership skills.

Very good interpersonal and communication skills.

Computer Literacy and proficiency in the use of Excel, Power BI and SQL.

Professionalism and confidence.

Strong problem solving, persuasive and negotiation skills.

Ability to multitask and work in a highly vibrant and dynamic setting. EDUCATION & QUALIFICATIONS OBTAINED:

First School Leaving Certificate (FSLC)

BelAvenir Schools, Warri September, 1998 - August, 2004

Secondary School Certificate Examination

Bright Field International Group of Schools, Warri (WAEC) September, 2004 - August, 2009

B.s.c Banking and Finance (Second Class Upper Division) University of Benin, Benin City October, 2011 - August, 2015 WORK EXPERIENCE:

Talgd, Osogbo, Osun State

Position: Data Analyst Trainee/Intern September, 2022 till date Experience Gained:

Vast understanding of different data types.

Ability to perform data analysis, interpret and communicate key findings and recommendations.

Knowledge of Excel, Power BI and SQL

Excellent research and communication skills.

ZENITH BANK PLC, Osogbo, Osun State

Position: Customer Service Officer January, 2022 - July, 2022. Experience Gained:

Exceptional service delivery

Customer Relationship Management

Complaints/Dispute Resolution

PEOPLEPLUS MANAGEMENT SERVICE (Seconded to Zenith Bank Plc) Position: Customer Service Officer July, 2018 - January, 2022 Position: Bank Teller April, 2018 - July, 2018.

Experience Gained:

Analytic Skills (cash handling, Document filing et al)

Customer Relationship Management

Complaints/Dispute Resolution

NATIONAL YOUTH SERVICE CORPS:

Christ African Church Middle School, Gbodofon, Osogbo, Osun State. Position: Class Teacher and CDS Conductor, Sustainable Development Group. April, 2016 - March, 2017 Experience Gained:

Teaching Techniques

Leadership, Public relation and Administration.

Community life and Service

HOBBIES:

Meeting people

Reading and Researching

Traveling

REFEREES:

AVAILABLE ON REQUEST



Contact this candidate