Lacy Mercado
**** ******* **** ** ******, TX ****2
Professional Profile
Caring, compassionate and determined medical professional recognized for consistently excelling at all assigned duties seeking to turn medical education into continuation of rewarding career within a dynamic healthcare facility.
Proficiencies: MS Excel; MS Word; MS PowerPoint
Skills: Time management skills; Open to feedback; Dependable; Complete tasks on time; Trustworthy
Honors/Awards: N/a
Key Qualifications
Medical Practice Management Systems Medical Terminology Medical Records HIPAA Compliance Insurance Verification Insurance Claim Processing Reimbursement Processing Revenue Cycle Management Medicare / Medicaid Government Payers Third Party Payers CPT & ICD-10 Coding Medical Billing Medical Office Medical Administrative Patient Registration Data Entry
Certifications
Ultimate Medical Academy – Tampa, FL
HIPAA
HIPAA Taught the basic principles of the Health Insurance Portability and Accountability Act (HIPAA). Covered fundamental HIPPA privacy and security principles, such as administrative, physical and technical safeguards, handling and use of protected health information, and many others.
Education
Ultimate Medical Academy Associate of Science Degree / Health Sciences – Medical Office and Billing Specialist, 2021
Fully accredited, accelerated program providing instruction in medical administrative procedures such as appointment scheduling, revenue cycle management, reimbursement methodologies, insurance claims management and electronic medical records (EMR) systems. Program content includes billing and collections process implementation, industry regulations, laws and ethics and bookkeeping to ensure medical office compliance. Research, professional writing, critical thinking and communications skills are emphasized throughout the program.
Ultimate Medical Academy Associate of Science Degree / Health Sciences – Medical Office and Billing Specialist, 2021
Fully accredited, accelerated program providing instruction in medical billing and ICD-10, CPT and HCPCS coding for diseases, surgeries and medical procedures. Program content includes electronic health record (EHR) systems, accounting methods, and processes for preparing and submitting healthcare claims. Research, professional writing, critical thinking and communications skills are emphasized throughout the program.
Macarthur High School High School Diploma, 2004
Attended The Academy of Irving Independent School District Classes included health science technology.
Experience
Macy– Irving, TX
08/2011-10/2011
Retail Sales
Answered questions regarding the store and its merchandise
Computed sales prices, totaled purchases and received and processed cash or credit payment
Described merchandise and explained use, operation, and care of merchandise to customers
Maintained knowledge of current sales and promotions, policies regarding payment and exchanges as well as security practices and procedures
Provided excellent customer service with active listening to determine customer wants and needs
Recommended, selected, and helped locate or obtain merchandise based on customer needs and desires
Tom Thumb– Irving, TX
10/2007-01/2011
Assist. Fmc Manger
My duties consisted of hang tags around the store.
Scanned the store for price changes.
Applied the daily maintenance for the day.
Teared the tags down for next day.
Tom Thumb– Irving, TX
05/2006-10/2007
Floral Clerk/Cashier
My duties consist of checked out and bagged customer’s orders relieved other employees for breaks and lunches.
I also do file maintenance, which is pulled of the old sales tags and put out the new sales tags. I also worked in the floral department.
I made arrangements and blow-up balloons.
I keep the department clean and up to shape.
Sterling Temporary Services /Integris Metals/Ryerson– Carrollton, TX
11/2005-02/2006
Administrative Assistant/Secretary
Answered telephones and gave information to callers, took messages, and transferred calls to appropriate individuals
Documented information, updated files or paperwork, and maintained documents such as correspondence or other material
Operated office equipment, such as fax machines, copiers, or phone systems
My duties consisted of answering phones using an Ayaya XL Switchboard, prepared invoices and sent them over to the accounting department, and filed of daily paperwork.
Foley's– Irving, TX
06/2005-06/2005
Inventory clerk
counted the products on floor
counted of stock on floor and stockroom
checked the inventory for products
Volunteer Experience
Veteran's Hospital– Dallas, TX
08/2001-08/2003
volunteer
pushing patient's around the hospital.
taking patients to their appouiments.