Warehouse Associate Customer Service

Anissa Mccall

Las Vegas, Nevada, United States

***********@*****.*** +1-702-***-****

linkedin.com/in/anissa-mccall-a73aa5228

Summary

Dedicated Customer professional with great work ethics and proven multitasking abilities. Committed to maintaining professional relationships to increase positive results. Experience

Customer Service Rep

Savista

Sep 2022 - Present (3 months +)

Remote setting, Inbound and outbound call que. Assisting callers on billing accounts for hospital visits. Patients will call us to place payments or ask about accounts. We make sure to give callers the care they need while maintaining a high call volume and multitasking multiple systems. Warehouse Associate

Amazon

May 2019 - Sep 2022 (3 years 5 months)

Inspected incoming and outgoing shipments to verify accuracy and prevent errors. Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing

or delivery.

Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.

Joined company's Safety Committee to share ideas on ways to bolster OSHA compliance and prevent accidents and mishaps.

Supervised and trained new staff in performing census. Customer Assistant

One source mobile Healthcare

Jun 2018 - May 2019 (1 year)

Assist Podiatrist with being patients in for service. Fill out exam forms while doctor is performing exams. Download exam forms into files on computer.

Emails facilities and make Podiatry appointments.

Administrative work when I'm not out in the field with the doctor. Delivered front-office administrative support, shared general information and employed clinical knowledge when assisting patients.

Answered patient assistance calls, assessed needs and offered qualified support. Assembled admissions pages and added new pages to patients' charts. Customer Service Specialist

Anissa Mccall - page 1

People's Care

Nov 2017 - Jun 2019 (1 year 8 months)

Works directly with education certified staff.

Monitor behaviors and daily task.

Redirecting targeted behaviors.

Assisting clients with planning life time goals.

Transferring clients to and from home.

Scheduled and accompanied clients to medical appointments. Documented client progress and services performed, reporting changes in client condition to manager or supervisor.

Used computer softwares to maintain records of services performed and apparent condition of patients. Atria Senior Living

May 2012 - Nov 2017 (5 years 7 months)

Assist patients with daily activities.

Give medications.

A WORK EXPERIENCE Engage patients in exercises or activities. Teach basic living or other adaptive skills to patients or caregivers. Maintain records of patient care, condition, progress, or problems to report and discuss observations with

supervisor or case manager.

Care for patients by changing bed linens, washing and ironing laundry, cleaning, or assisting with their personal care.

Prioritized tasks and projects to meet tight deadlines. Served customers with knowledgeable, friendly support at every stage of shopping and purchasing. Addressed multiple industry issues and provided client support. Trained new employees on customer service, money handling and organizing strategies. Completed daily outbound calls, up to 6 hours per day. Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.

Education

King/Drew Medical Magnet High School

High School Diploma

2002 - 2006

Skills

administration • administrative support • cash handling • cold calling • customer relations • customer support • Skilled Multi-tasker • Leadership • Problem Solving • Creative Ideation Anissa Mccall - page 2

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