Pse Mail Processing
Resume:
Customer-oriented Manager with * years of
experience focused on increasing revenues and
expanding margin. Adaptive and deadline-
oriented consistently executes and completes
multiple projects in high-stress environments.
Meticulous leader and strategic planner with
comprehensive managerial acumen, offering vision
and motivational acumen. Serviced-focused
Manager dedicated to delivering positive
customer experiences to promote loyalty and
repeat business. Orchestrates optimal resource
utilization to handle expected operational needs.
Sales leader with sound judgment, good planning
abilities and interpersonal communication
strengths. Determined Manager with success
boosting productivity and streamlining procedures
for organizations. Focused on smoothly overseeing
financial, personnel and operational facets.
Expertly balanced targets with resources and
optimized long-term success.
PROFESSIONAL SUMMARY
BKMK Inc. - General Manager
Chattanooga, TN • 04/2022 - 08/2022
WORK HISTORY
Managed budget implementations, employee
reviews, training, schedules and contract
negotiations.
•
Developed and maintained relationships with
customers and suppliers through account
development.
•
Maximized efficiency by coaching and
mentoring personnel on management principles,
industry practices, company procedures and
•
SKILLS
• Problem Anticipation and Resolution
• Program Optimization
• Hiring and Onboarding
• Policy Development and Enforcement
Performance Monitoring and
Evaluation
•
• Sales Tracking
• Supplier Monitoring
• Sales Promotion
• Operational Efficiency and Safety
• Government Rules and Regulations
• Supervision and Training
• Performance Improvement
• Maximizing Profitability
• Total Quality Management
• Food Safety and Quality
• Money Handling
• Interviewing and Prescreening
• Cash Register Operations
• Administering Payroll
Department of Labor
Chattanooga • 12/2015
GED
Loyola College
Chennai, India • 06/1988
Bachelor of Arts: History
EDUCATION
SAM MATHEW E: *******@*****.***
A: Chattanooga, TN 37421
Essem Inc. - Manager
Hixson, TN • 11/2020 - 04/2022
USPS - PSE Mail Clerk
Chattanooga, TN • 09/2018 - 10/2020
technology systems.
Implemented operational strategies and
effectively built customer and employee loyalty.
•
Set, enforced and optimized internal policies to
maintain responsiveness to demands.
•
Accomplished multiple tasks within established
timeframes.
•
Onboarded new employees with training and
new hire documentation.
•
Cross-trained existing employees to maximize
team agility and performance.
•
Maximized performance by monitoring daily
activities and mentoring team members.
•
Developed and maintained relationships with
customers and suppliers through account
development.
•
Established and updated work schedules to
account for changing staff levels and expected
workloads.
•
Delivered feedback to decision-makers
regarding employee performance and training
needs.
•
Approved regular payroll submissions for
employees.
•
Applied customer feedback to develop process
improvements and support long-term business
needs.
•
Raised performance in areas of sales,
management and operations by identifying and
targeting areas in need of improvement.
•
Maximized productivity by keeping detailed
records of daily progress and identifying and
rectifying areas for improvement.
•
Conducted weekly inventories of raw materials
and components on work floor.
•
Used automated mail processing equipment to
sort and collate mail.
•
• Loaded letters onto processing equipment,
Oasis International Inc. - Owner
Hixson, TN • 09/2008 - 07/2018
removed non-processable letters and
maintained continuous sorting feed.
Quickly learned new skills and applied them to
daily tasks, improving efficiency and productivity.
•
Carried out day-day-day duties accurately and
efficiently.
•
Demonstrated respect, friendliness and
willingness to help wherever needed.
•
Worked flexible hours; night, weekend, and
holiday shifts.
•
Performed duties in accordance with applicable
standards, policies and regulatory guidelines to
promote safe working environment.
•
Maintained energy and enthusiasm in
fast-paced environment.
•
Proved successful working within tight deadlines
and fast-paced atmosphere.
•
• Managed day-to-day business operations.
Consulted with customers to assess needs and
propose optimal solutions.
•
Trained and motivated employees to perform
daily business functions.
•
Enhanced operational efficiency and
productivity by managing budgets, accounts
and costs.
•
Created and monitored promotional
approaches to increase sales and profit levels.
•
Reconciled daily sales, returns and financial
reports in QuickBooks.
•
Remained up-to-date on current trends and
attended industry trade shows and markets to
view and order inventory.
•
Maintained up-to-date administrative records to
monitor operational conditions.
•
Monitored market conditions to set accurate
product pricing and take advantage of
emerging trends.
•
Developed key operational initiatives to drive
and maintain substantial business growth.
•
LANGUAGES
English
Full Professional
French
Elementary
Hindi
Native or Bilingual
Malayalam
Native or Bilingual
Tamil
Native or Bilingual
Contact this candidate