Data Entry Sales Associate

Eric K. Palomaria

*** ********* ****** *** *****, CA 95032 650-***-**** ******@*****.***

Skill Summary

A highly motivated and organized professional with 9+ years of experience in customer service, office administration, and sales. A performance-driven self-starter who excels in an individual and team-oriented environment. Problem solver with great attention to detail. An active listener with effective written and oral communication who takes pride in his work. Technically proficient in iOS, Microsoft, and Google Suite. Education

Associates Degree, City College of San Francisco, May 2005 Experience

West Valley College, Saratoga, CA March 2019 - March 2020 Front Desk Clerk of Student Work Program, Office of Registration Office administration involved clerical duties and processing student applications. This included handling highly confidential information. Multi-tasking and prioritizing time-sensitive office duties, which included but were not limited to data entry, mail distribution, fielding and organizing incoming calls. Lunardi’s Market, Belmont, CA August 2010 - February 2019 Customer Service Produce Clerk

Managed the store’s incoming produce and distribution. Lead the team with superb customer support and care. Duties included maintaining floor appearance, stocking inventory, coordinated employee responsibilities to improve efficiency or customer service. Effectively designed fruit and product displays that boosted sales. Shift manager responsible for delegating tasks to team members and resolving problems that occur on their shift. Effectively and efficiently trained new hires. Opened and closed different Lunardi's stores ensuring the cleanliness of the store prior to daily openings as well as closing at the end of the day. Demonstrated effective communication by effectively inputting information to the next shift. UPS Store, Daly City, CA January 2009 - June 2010

Sales Associate/Shift Supervisor

Worked closely with customers to determine their shipping and copy service needs. Ability to quickly answer questions about store products and mail services and recommending the correct solutions which included up selling. Promptly resolved customer queries to ensure maximum customer service. Responsible for opening and closing the store and made sure business ran proficiently. Commissioned certification of notary public of California and served as store notary.

JMJ Financial Services, Belmont, CA March 2005 - May 2008 Office Administrator

Performed office clerical tasks such as keeping inventory of office supplies and ordering new materials as needed. Greeted customers and visitors to the office, ensuring guests are comfortable and are connected with the right personnel in a timely manner. Maintaining files and organizing records, invoices and other important documentation. Answering phone calls and fielding them to the appropriate loan officer. Scheduled mortgage broker appointments lending appointments. Submitted work orders and scheduling repairs for general office space and equipment.

References upon request.