Jacqueline Lancaster

Atlantic City, NJ *****

aduwoy@r.postjobfree.com

+1-609-***-****

10+ years of Customer Service Representative/ Restaurant-Cook Experience.. 4 years of Ladies Sales Associate Experience, I'm looking for a employment out my comfort zone something I've never done before new outlooked on excited job/work! I'm reliable, hardworking, trust worthy, team player a good team makes the world go round/win!

Willing to relocate to: Atlantic City, NJ - -

Authorized to work in the US for any employer

Work Experience

EVS Attendant

Borgata Hotel Casino & Spa - Atlantic City, NJ

November 2021 to January 2023

• clean and service all public and administrative areas, including restaurants, and any other assigned areas according to the Borgata established standards of cleanliness and specified procedures, including vacuuming, dusting, bathroom cleaning, glass and mirror cleaning, emptying trash and ... Customer Service Representative

Dollar Tree - Ventor, NJ

March 2021 to November 2021

Cashier duties-checked & cash out dollar tree customers grocery/essential food orders purchased stock and restocked dollar tree shelves mid-closing shift

• Greeted customers

• Operated the cash register

• Resolved customer issues

Housekeeper

Fairfield Inn & Suites by Marriott Tacoma DuPont - Township of Galloway, NJ March 2021 to March 2021

Maintenance guest rooms / bathroom, kitchen area,

•

• hotel housekeeper

• Emptied trash

• Changed linens

• Restocked room supplies

• Sanitized (area or item rooms bathrooms counters equipment) Cashier/Customer Service

ShopRite Supermarkets - Absecon, NJ

November 2020 to March 2021

Shoprite Cashier Greeted morning, afternoon and evening shoprite cash-out shoprite customers grocery purchase / food orders service ended greeting thank you for shopping with us may you have an amazing day

Seasonal customers service cashiers

Walmart - Egg Harbor Township, NJ

August 2020 to November 2020

Walmart cashier assist Walmart customer with their question and concern cashed out walmart customer order purchase

• Greeted every Walmart, guests, & and customers

• Opened and closed Walmart and store

• Helped Walmart, customers and guests find what they are looking for

• Resolved Walmart, customer, & and guest complaints

• Operated cash register[s]

• Counted out cash drawers

Ladies restroom attended

HMSHost - Township of Galloway, NJ

July 2020 to September 2020

Maintenance thru-out HmsHost Garden State Parkway establishment. Ladies room attended cleaned and sanitized/dust down restroom walls & bathroom stall, organize-sanitize HmHost customers dining area., inside and outside trash removal, cleaned windows/wipe down all doors and handles., Customer Service Representative

Family Dollar - New York, NY

August 2019 to February 2020

Customer Service Representative Cashier Associate assisted making sure all shelves are stocked and organized assist in answered every customer question and concern politely helping fellow co-worker with they're left over load of work like it's a complete warmth and honor within me to assist and help any one that's in need of help and muli taking

• Greeted customers

• Resolved customer issues

• Operated the cash register

Ladies Sales Associate

Kmart - New York, NY

September 2017 to February 2020

Ladies Sales Associate stocked restocked men & females clothing tables reorganize clothing shelves alphabetical clothing sizes assisted kmart customers with they're question & concern assisted fellow co- worker with their workload morning opener and evening closer

• Worked in sales, selling Ladies Clothing

• Greeted customer and guest

• Offered knowledge about Particular sales items, dressing room assistants, organizing clothing to there sizes from ab&c making sure all tables we're full and well equipped for NY kmart customer to come in and see the old and new clothing line in stored answering NY kmart customers question guiding and help NY kmart customer find about everything from clothing directing NY kmart to different department beside men & female clothing department

• Cleaned Ladies clothing department daily

• Created inventory of products

Cook/Prep

Wichcraft Restaurant - New York, NY

September 2016 to November 2017

clean restaurant according to the restaurant's sanitation procedures and policies. Cook and prepare food for packing or serving.

Check equipment to ensure it is working efficiently Check food and supplies stock and maintain inventory Bakery Clerk

Food Emporium - New York, NY

February 2016 to May 2016

Validated weights and pricing with a scale printer machine Consistently kept a clean and safe environment by adhering to all federal, state and local sanitation and safety requirements.

Also handles closing and opening procedures for the bakery. Established and maintained open, collaborative relationships with the kitchen team. Set up and performed in Italy prep work for food items. Quickly and courteously resolved all guest problems and complaints. Displayed a positive and friendly attitude towards customers and fellow team members. Bakery Clerk

Food Emporium - New York, NY

October 2013 to February 2016

Displayed a positive and friendly attitude towards customers and fellow team members. Set up and performed initial prep work for food items. Established and maintained open, collaborative relationships with the kitchen team. Also handles closing and opening procedures for the bakery. Cook/Cashier/Prep

Wendy's Old Fashioned Hamburger - New York, NY

March 2013 to October 2013

Washes dishes, glassware, or related utensils

Distributed food to servers, served food and beverages to customers Calculated monetary exchange and helped clean restaurant and work areas Performed other duties as required

Cook/Cashier/Prep

Wendy's Old Fashioned Hamburger - New York, NY

February 2010 to March 2013

Assist new crew member with job on training

Back up crew member in event of absences and work overload Check food and supplies stock and maintain inventory Cook and prepare food for packing or serving

Greet customers take and assemble orders and receive payment

• Fulfilled Wendy's Customer, orders and tickets in a timely manner

• Fulfilled beverage requests

• Washed, peeled and prepared ingredients for a commercial kitchen

• Set prep station

• Cleaned and sanitized kitchen, tools and grill

• Ensured proper food handling standards

• Basic kitchen serving duties

Cook/Cashier/Prep / Breakfast Manager

Burger King - Glassboro, NJ

August 2005 to February 2010

Maintained a solid awareness of product and services available in unit Greet all visitors with a smile

Assisted with a variety of kitchen related tasks

transferred supplies and tools between storage space and work areas Cook/Cashier/Prep

Burger King - New York, NY

November 2004 to January 2005

Greet customers on arrival

Take orders and inform customers of new deals and uprising option Clean and stock customers eating areas and equipment Deliver order information to kitchen and ensure orders is filled correctly Deliver orders to tables

Transfer supplies and equipment between storage area and work areas Assisted in the kitchen as substitute when available Trace and maintain inventory

Cook/Cashier/Prep/Head Cashier

Burger King - New York, NY

March 2001 to November 2004

Greet customers on arrival Take and assemble orders and receive payment Cook and prepare food for packing or serving

Assisted new crew members with on job training

Direct and control the flow of order placement using procedures according to company policy in an efficient professional manner

Education

Some high school in Nursing

Walton High School - Bronx, NY

September 1985 to October 1989

Skills

• Customer Service

• Customer Care

• Pricing

• Food Preparation

• Serving Experience

• Food Industry ASSESSMENTS Customer Focus & Orientation -- Proficient November 2020 Responding to customer situations with sensitivity. Full results: Proficient Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

• Food Service

• Cooking

• Cashiering

• Kitchen Experience

• Merchandising

• Cleaning Experience

• Retail Sales

• Cash Handling

• Restaurant Experience

• Host/Hostess

• Cleaning

• Laundry

• Hotel experience

• English

• Customer Service Representative/4 years Ladies Sales Associate (10+ years)

• Environmental Services

• Food Handling

• Food Safety

Languages

• English - Fluent

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