Hibako A Ali.
**** ******* *** * **. Louis Park Minneapolis,
701-***-****, ******.***@*****.***.
Profile Summary.
Experienced professional with a successful career in Customer Service Representative.
Excel at interfacing with others at all levels to ensure organizational goals are attained.
Proactive approach has resulted in resolving problems and expanding client base. Possess excellent interpersonal, analytical, and organizational skills. Excel within highly competitive environments where leadership skills are the keys to success.
Employment History.
Integrity windows and doors 07/01/2014-3/15/2016
Production associate. Fargo, ND
Learned how to be good at multi-tasking by serving different productions lines.
Prioritized the needs of the day in production by knowing what resource to supply to the department.
Organized the glass windows using color coding to avoid mix ups and work effectively.
Tech Mahindra. 05/10/2014-12/01/2014
Call center Rep Fargo, ND
Read source documents such as return orders and new order and placed order to get delivery on timely manner.
Compiled, sorted and verified the accuracy of data before it is entered.
Compared data with source documents, or re-entered data in verification format to detect errors.
Stored completed documents in appropriate locations.
Located and correct data entry errors or reported them to supervisors.
Maintained logs of activities and completed work by making sure client address info is accurate.
Greeted, transferred and hold all incoming calls.
Delivered outstanding service, exceeded expectations and built long-term loyalty.
Worked in a team and self-directed environment.
Magnum 11/05/2013-03/30/2014
knitter and stoker Fargo, ND
Learned how to work in fast paced environment by scanning boxes as fast as possible with minimum error.
Being proactive has resulted me Working successfully independent with minimum supervision
Showed the ability to work as a team player because successful completion of my work was required by other team member.
Learned how to thrive while working under pressure
Education
Community college of Aurora, Co, 07/2011-05/2012.
General classes.
High School Diploma
William C. Hinkley High School, Aurora, Co, 04/2007-05/2011.