Database Administrator Data Specialist

**************@*****.*** 857-***-****

US CITIZEN

Professional Summary

Senior Database Administrator with extensive second- and third-level experience supporting independent schools. Maintains broad knowledge of Enterprise-level infrastructure and technologies. Highly organized and detail-oriented, a conscientious self-starter, consummate team-player able to prioritize effectively to accomplish multiple tasks. Creative and resourceful, enjoys role as mentor for less-experienced team members.

Major Technology Skills

• Database Management

• SQL Server 2008/2016

• Ringcentral/ Zoom

• Active Directory • ServiceDesk

• Windows (Thru 10)

• Confluence

• iPads • MS 365

• Browsers

• Webroot

• Network Technologies • Mimecast

• CodeProof

• Adobe

• Google Apps

Professional Experience

Westford Public Schools, Westford, MA July 2021-Present

Data Specialist

• Manage SIS (PowerSchool and IPASS), acting as a liaison between vendor and end users providing technical support for all aspects of the database. We are currently transitioning from IPASS to Pow-erSchool and I have been setting up PowerSchool the whole year.

• Serve as a main point of contact or obtaining information, resolving problems, and ensuring accurate management of student and staff data for the completion and submission of multiple mandated state and federal reports (SIMS, EPIMS, SCS, CRDC).

• Provide Website support for the district and primary contact with CivicEngage.

• Provide information to departments, such as Business and SPED as needed for quarterly and/ or annual report submissions (Statewide Rosters/ Medicaid, EOE, EOY).

• Coordinate with district wide staff to ensure the integrity and accuracy of student and staff demographic data as well as enrollment, attendance, grades, schedules, and work assignments.

• Attend trainings, meetings with vendor and DESE on a continuing basis to stay current with state and federal reporting requirements ensuring accurate and compliant data submission.

• Assign and manage all staff, student and family user accounts and access privileges district wide for the database.

• Train and support district wide staff to ensure proper and efficient system usage and system changes.

• Work with vendors providing software services to import/ export student records information for use in their software applications (Schoolbucks, Connect Ed, Destiny, Clever, Diebels).

• Participate in district IT project committees as a technical resource on SIS issues, district-wide depart-ment meetings, workshops and/ or seminars for the purpose of communicating system capabilities and/ or accommodating district goals.

• Develop queries and reports for the purpose of providing specific student and staff data.

• Develops template for purposes of tracking fields of data for various department needs.

• Attend vendor Virtual meetings and user group conferences that provide workshops on existing and up-coming modules and features.

Middlesex School, Concord, MA June 2014 – June, 2021

Database Administrator/Systems Support

• Support 600 end-users with account administration, OS, application and hardware technical. Manage the various databases (onsite and Cloud) for Middlesex. Create new database user accounts and manage their access to the different resources and helping with password resets. Updating the databases with the most recent and accurate data throughout the year. Setup report templates and running reports for the de-partments on demand.

• Managing database security: -Implements, automates data backup and disaster recovery procedures.

• Building a detailed knowledge base of all resolutions in Confluence and Google Drive about all the issues over time to help quickly resolve reoccurring issues.

• Vendor management for the database applications.

• Provide remote support via SplashTop and Remote Desktop.

• Create hardware purchase requests for new hires. re-imaging out-of-warranty laptops for laptop loan pro-gram. Tasks include asset management and disposal, laptop re-imaging, establishing guidelines, manag-ing and monitoring the ticket queue.

• Setting up Workstations (MACs and Windows) for new hires and replacements for Faculty and Staff with all the necessary software and applications as well as using.

• Codeproof to manage the classroom iPads and keep them updated with the apps needed.

• Manage group policies, whitelist and block emails and domains in Mimecast.

• Managing the Papercut admin portal for users and running reports for the Business office. Configure ports for Students and Faculty for ethernet connections.

• Cleaning up DHCP scopes while moving most scopes to the network behind the SonicWall.

Onsite Databases: Salesforce, Millennium, FileMaker, Evertrue, Ascendance and Snap

Web based Databases: AlertMedia, SchoolAdmin and MagnusHealth

Multiprofessional Consultants, Waltham MA September 2009- June 2014

System /Network Administrator

• Maintain the network; add new hardware to the network and repair the network in case of any cut offs.

• Create Active Directory add new users to the system, password resets.

• Troubleshoot and resolve network problems and provide solutions to end-users with strong focus on cus-tomer service.

• File Tax Returns.

International Institute for Justice and Development, Stoneham, MA May 2012 – Mar 2013

Database Project Manager

• Maintenance and troubleshooting of office computers and network.

• Software installation and configuration, database design and modeling.

• Building SQL databases, converting MS Access applications SQL server databases.

• Import and export data and reports in Oracle.

• Building the online platform necessary for further implementation of justice development programs and in-itiatives.

• Monitor and optimize the performance of databases.

• Database object Maintenance activities.

• Build and run SQL queries.

• Database Backup and restoration.

Education / Certification

Master of Arts in Computer Science

Brandeis University, Waltham MA, May 2011

Bachelor of Science in Information Technology

Makerere University, Kampala, Uganda, September 2007

Data Analytics certificate

Econnell University, November 2019

RingCentral certified Administrator.

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