Data Entry Administrative Assistant
Resume:
TASHA COLLINS
************@*****.***
SKILLS
Data entry in basic computer operations systems and Microsoft Office, Epic, Maestro Care
Knowledge of specialized medical terminology
Developed ability to work in a fast-paced atmosphere
Inbound and Outbound Calling
Ability to organize work, set priorities, and delegate tasks/responsibilities to meet deadlines.
Excellent interpersonal and communication skills organized, energized, people oriented, responsible and quick learner
Ability to work independently and dependable, customer service orientated
Diligent, detail-oriented Administrative Assistant knowledgeable of all office functions with a solid background in customer service.
EXPERIENCE
SEPTEMBER 2021 – PRESENT
FLEX DRIVER, Amazon
Loading items and/or packages from Amazon’s warehouse or production environment
Ensuring that items are delivered to the various locations of Amazon customers in a safe and timely manner
Reviewing orders before and after they are delivered to ensure they are complete, charges are correct, and the customer is satisfied
Scanning the QR code of all the items to be delivered before they are loaded up
Accepting payments for delivered items when required
Complying strictly with all transportation laws, guidelines, and/or regulations and ensuring that a safe driving record is maintained
Strictly adhering to assigned routes and following time schedules
Preparing reports and other documents that are related to delivery
JUNE 2020 – JUNE 2022
PATIENT SERVICE ASSOCIATE, duhc
Prepare for clinic visits by reviewing next-day patients and completing next-day preparation activities.
Enter pre-visit orders and prepare new patient charts.
Attach HIPPA/Medicare documents to the encounter forms.
Check-in patient upon arrival in the practice.
Identify correct patient information in Maestro Care and verify patient demographics.
Present and educate patients on required forms and obtain signature as required by policy and procedure.
Copy, file and distribute insurance cards as indicated by procedure.
Make return appointments by scheduling patients into the correct appointment type, entering the primary care physician or referring physician and scheduling tests and procedures.
Answer the telephone, take, and deliver messages to physicians, nurses, and others.
JANUARY 2020 – OCTOBER 2020
LAB COURIER, duhc
Maintained prompt and timely schedule for pickup and delivery of labs while ensuring the confidentiality and privacy of patient medical and business information.
Complied with safety training by reporting and managing hazards in accordance with workplace procedures.
Maintain equipment and activity log to include records of delivery activity, vehicle mileage, and other dispatch information. Maintain storeroom and other assigned areas in a clean and orderly manner.
JUNE 2015 – JUNE 2020
SHIFT COORDINATOR, YMCA OF THE TRIANGLE
Residential Verification
Answer phones and emails
Order office supplies
Reconciled account expense reports
Marketing
Greet and provide tours for visitors
Facilitated handling multiple projects (planning meetings, parties, fitness challenges, etc.)
Create staff schedules
Created and maintained member contact list
Developed new filing systems
Typed pre-recorded monthly meeting minutes
EDUCATION
JUNE 2019
NHA CERTIFIED PHLEBOTOMY CERTIFICATION, Durham technical community college, durham, nc
REFERENCES
Chiantea Bratcher
Medical Administrative Associate
Durham VA Health Care System
Maurice Marrow
Service Access Manager
Duke University
Denice Teixeira
Financial Care Counselor
Duke University Health Systems
Richard Godfrey
Phlebotomy
Duke University Health Systems
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