Lighting Technician Customer Service
Resume:
James William Lively Jr.
Bluffton, SC 29910
Phone: 540-***-****
Email: *************@*****.***
Summary
Performance-driven, hardworking technician and mechanic with 18 years of experience in a manufacturing industry, and over 15 years in landscape/hardscape industry looking to secure a position in a progressively growing company, demonstrating advanced technical and mechanical skillsets. Employs great communication and customer service skills and the ability to resolve complex problems while adhering to company policies and procedures.
Brightview Landscapes 08/2020 – 06/2022
Production Manager
Responsible for quality & performance, materials, and equipment. Inspected properties daily to ensure quality met company standards resulting in a Five (5) year contract renewal with a large retirement community. Liaised with homeowners and company to correct deficiencies. Supervised Five (5) crews with Account Manager assisted with decreasing staff turnover. Provided crew leader training and monitored safety practices. Received Soaring Eagle Award; achieving above and beyond the call of duty.
US Lawns 06/2017 – 08/2020
Operations Manager
Perform a wide variety of landscape maintenance functions related to the daily performance of contracted services. This includes communication with the customer, planning and scheduling the services to be performed, and working alongside general laborers to complete tasks. Responsible for managing a portfolio of commercial landscape maintenance accounts for regular maintenance, water management, seasonal color, chemical and all aspects of landscape. Assists in training and advancement of crew members and leaders.
The Greenery, Inc. 02/2016 – 05/2017
Leading Spray Technician 06/2016 – 05/2017
Maintained a strong work ethic that represented the company in a positive manner. Monitored, analyzed and treated turf issues. Safely applied pesticides, herbicides and fertilizers. Diagnosed plant and pest problems to properly treat with correct products. Supervised and kept staff motivated to ensure quality of work was accomplished. Implemented and maintained daily safety procedures for spray equipment to ensure proper rate application and a safe work environment.
Floating Crew Leader 02/2016 – 06/2016
Managed a small crew by prioritizing projects, assigning work tasks, using equipment, monitoring work quality and work schedules, insuring crew safety, training employees, and providing performance feedback.
Precision Lawns and Landscape, Winchester Va 06/2002 - 11/2015
Owner / Operator
Successfully managed landscape and hardscape maintenance projects and services. Increased profitability by estimating materials, labor, and total costs for landscape and hardscape projects; decreasing total project costs by 20%. Working knowledge of state issued landscape and costing principles, policies and regulations. Conducted on-site inspections and formulated bids.
James William Lively Jr.
Page 2
Managed and trained eight (8) direct labor employees. Ensured job site safety for staff, and conducted company orientations to foster positive attitudes toward organizational objectives. Identified staff vacancies and recruited, interviewed and selected applicants.
General Electric, Winchester, Va 08/1986 - 07/2004
Lighting Technician
Machine, design and retrofit technician creating lighting components distributed worldwide. Managed seven (7) employees within the Contributing Service department. Analyzed and resolved technical and mechanical issues on multi-million-dollar equipment, to ensure the cost and quality goals were met. Reviewed production schedules to resolve manpower challenges.
United States Armed Forces (Army) 06/1981 – 06/84
Job Classification: 45T - Missile Guidance Technician
Operate, maintain, test and repair ballistic guidance systems.
Maintain and operate ballistic missile fire control systems and equipment.
Maintain logs, prepare reports.
Test, adjust, align, calibrate and repair support handling equipment.
Maintain Hydraulic Systems.
Section Sargent of the Maintenance Division.
United States Armed Forces (Army)
Decorations/Awards
Army Service Ribbon
Overseas Service Ribbon
Mechanics Badge
Sharpshooter Qualification Badge (M-16)
Army Achievement Metal for Professional Competence
Rank Specialist 4th Class/Promotable Status
Education
Savannah Technical College, Savannah, Ga. Current
Clarke County High School, Winchester, Va. 1981
Dowell J. Howard Vocational School, Winchester, Va. 1981
Honors
Honorable Discharge, United States Armed Forces 1984
United States Army Achievement Metal for Professional Competence 1984
Certifications
Concrete Paver Installation Certification - International Concrete Paving Institute (ICPI) - Inactive
References furnished upon request
Contact this candidate