ESTHER BAAH

aduw8c@r.postjobfree.com 614-***-**** Columbus, OH 43231

Summary

Quality-focused Data Entry Clerk experienced in data processing, coding and transcription. Skilled at entering data quickly with strong attention to detail and accuracy. Team player with outstanding communication skills and flexibility in working with others. Skills

• File and Record Maintenance

• Customer Service Skills

• Proficient typing and transcription

• Accuracy and attention to detail

• Multi-tasking

• Computer and technical skills

• Excellent Problem Solver

• First Aid and CPR Certified

• Administrative skills

Experience

Correctional Reception Center Columbus, Ohio

Correctional Officer

O7/2021 – Currently Working.

• Maintain clear and open communications with facility areas to support safe operations.

• Employ de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.

• Apply non-violent response tools and physical restraint during problematic situations.

• Draft incident reports for infractions.

Amazon Columbus, Ohio

Problem Solver

04/2017 – 09/2021

• Made decisions and resolved issues using critical thinking and analytical skills.

• Maintained records and charts to track and report progress of process improvements.

• Shared information and resources to support problem-solving strategy.

• Engaged in problem-solving dialogue to assess for additional resources available.

• Selected best and most efficient methods to complete on-time deliverables. Trinity Home Healthcare Columbus, Ohio

Data Entry Clerk

01/2021 – 07/ 2021

• Input client information into spreadsheets and company database to provide leaders with quick access to essential client data.

• Proofread and edited documents to correct errors.

• Audited new data, identifying potential issues and corroborating reports.

• Located information contained in files to meet requests by supervisors and other departments.

• Detected flaws in customer and account data, resolving issues and communicating with supervisors.

• Remained focused for lengthy periods to accurately perform work with adequate speed.

• Stored hard copies of data in organized files to optimize retrieval.

• Collected and organized information for entry, prioritizing entries to increase efficiency.

• Verified confidential or private client information in adherence to state and federal laws.

DHL Supply Chain Columbus, Ohio

Returns Specialist

01/2021 – 04/2021

• Attached identifying tags to track returned items and put back into re-saleable stock.

• Leveraged equipment to unload, move and store returned items in designated areas.

• Processed returned merchandise by strictly following store return and exchange procedures.

• Leveraged computer, RF and powered equipment to put away and pull orders.

• Reported discrepancies or product damages to maintain accuracy and efficiency goals.

• Cleaned and disposed of boxes and packing material to maintain general housekeeping.

New Mexico Behavioral Health Las Vegas, New Mexico Psychiatric Technician

01/2017 – 02/2017

• Aided patients in performing activities of daily living.

• Monitored patients' well-being and reported changes or unusual behavior or physical illness to medical staff.

• Recorded patients' health metrics using thermometers or blood pressure gauges.

• Led individual and group therapy supporting prescribed procedures.

• Developed basic strategies to promote patient safety, wellness and independence.

• Handled vital sign monitoring, medication administration and patient behavior assessments.

• Administered oral medications following physician's prescriptions and instructions. Education and training

• Felbry College of Nursing Columbus, Ohio

LPN

05/2020

• Armed Forces Senior High Kumasi, Ghana

High School Diploma

O5/ 2013

Languages

• English – Very Proficient

• Akan Language (Twi) – Very Proficient

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