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Service Representative Customer

Location:
Lagos, Nigeria
Posted:
January 25, 2023

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Resume:

MABEL PAUL

No **, Yusuf Street, Ogba, Lagos State.

090******** aduw4u@r.postjobfree.com

PROFESSIONAL SUMMARY

To excel through hard work and be part of a dynamic team in an organization where my potentials can be maximized towards the attainment of organization goals, as well as contributing diligently to the overall development of the organization.

BIO-DATA

State of origin Kogi State

LGA Dekina

Date of Birth 19

th

December 1991

Sex Female

Religion Christianity

EDUCATION

• ND/HND in Business Administration

Igbajo Polytechnic June 2016/2019

The Apostolic Grammar School, Osun State.

Secondary School Certificate Examination. 2002/2008

• QEC Primary School, Kogi State.

First School Leaving Certificate 1996/2002

TRAINED THERAPIST

Oriental Touch Spa, Lekki, Lagos State

Skin Therapy (2019/2020)

Massage (Swedish massage, Deep tissue massage, Prenatal massage and Balinese massage)

Facials (Vitamin c facials, purifying facials, Mini facials and acne out facials)

Body scrub and wrap

Hammam bath (Traditional and Royal hammam bath.

. Certificate in Human Resource Management

NATIONAL YOUTH SERVICE CORPS (2021/2022)

ESTA LAUREN RESOURCES

- Effective Communication Skills & Excellent Relationship Management

-

EMPLOYMENT HISTORY

• La Mango Restaurant and Bar, Ikeja Lagos.

Post Held: Customer Service Representative /January 2015

• Oriental Touch, Lekki Phase 1 Lagos

Post held: Spa Manager /March 2017

Job Responsibility

− Seeing to day-to-day activities of clients.

− Ensuring that all clients get proper massage.

− Making sure all the spa equipment is in place.

• Oakleaf Pharmaceutical (contract)

Post Held: Sales Canvasser/October 2018

- Convincing potential customers to buy cagovit (Vitamin C food supplement)

- Managing and maintaining customers relationship

- Ensuring customers satisfaction with products

- Ensuring that all daily targets are achieved.

• Venivici Health Club and Urban Spa

Post Held: Spa Manager /October 2018

• ORIKI GROUPS

POST Held: Spa Therapist /2021/2022

Job responsibilities

- Greeting and welcoming spa guest

- Informing guest of spa packages and promotions

- Resolving guest complaints and reporting any accidents to the supervisor

- Cleaning and sanitizing work area and tools

- Enquiring about guest medical conditions and allergies before providing spa services

- Explaining massages, treatments, and therapists to guest and providing suitable recommendations as needed

PERSONAL SKILLS & ABILITIES

• Good communication skills

• Testing and maintenance

• New employee mentoring

• Decision making.

• Time management.

• Customer relation.

• Microsoft word/Excel

HOBBIES

Reading, Travelling, Soccer and Meeting New People. REFERENCES

• Available on request.



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